Well it is a very upsetting situation. As I said most people who did the my teleport there were in good faith. We would not have risked a ban situation if we had knew. We are talking of more than half million of usd toons gear.
The zone was not "unaccessible" in any way nor any specific warning was given with regard to this boundary area. We usually make teleports at the boundary of all castles. This time was no different in our mind.
So you really think that we were so desperate to defend Aden castle to risk all our efforts and usd spent during years of hard work?
The answer is no no no never.
As to the gravity of the punition, is just crazy. I have never received even a warning in 3 years with any of my toons... and suddenly for the first violation, a heavy punition.
It is not a matter of the castle, nor it regards the 7 days. It is just unacceptable to be subject to a punition and to public shame for a good faith mistake.
Moreover is scary and unacceptable that you can loose all the stuff that you have put in this game for a problem of the game itself. And we did not have the chance to defend ourselves... just ban and stfu....
I dont believe it is a fair way to treat customers who have invested more passion, time and money than what is reasonable for a game.