Daik0n

lol at you all. only now u're mad? took you only almost 10 years of p2w. the boiling frog experiment was a success! they are a korean company lf milking your overseas wallets. as I always say, only one here getting some is juji ncwest runs on barebones, outsourced support, they might not even have a 10 person team for all their games published in the americas. thx automation, monitoring tools, remote access, and "maximize profit" culture they dont care about ur complains as you keep buying. tevas made a 1k box video where he only got crap.. and you still bought.. seriously.. you're the problem.

+1

The solution for Greedy Chest cheating farmers is here: https://forums.lineage2.com/topic/20644-bots-waitting-for-greedy-chests-enough-is-enough/?do=findComment&comment=141278

The solution is to remove chests and add randomly spawned mobs. Like the old Lizardmen quest for holy crystals. A special mob with the same name as a normal one would spawn with a green title after killing a regular one. Just change chests to those types of mob mechanics. No one would be able to uses spys to target them.

@Juji@Hime

Yeah. Total disrespect and clear sign of disregard to their own rules. Taking everyone as guilty first. But my case is even worse. I didn't even enchant or ask for restoration. I just asked for eligibility. @Juji@Hime

I double checked with the GM that took my ticket first, then "Senior" GM Wraith already came throwing stones saying I was exploiting and banning me. THEN, I started being rude BACK, by using caps lock, lawl

Buy what? You cant read? LAWL I didn't enchant my weapon. I just asked twice to confirm for eligibility and "Senior"GM Wraith banned me for asking. The other item I asked for eligibility that they said was eligible (fallen angel ring) they didn't restore. They banned me for double checking. Not even asking for an actual restoration of the weapon.

You can see how those outsourced GM's are extremely unqualified. Making assumptions, taking deliberate actions, not even following their own "holy", constantly updated Policy. Imagine if I used some service like WTfast?

"then wait 90 days to restore "ANOTHER" weapon". There is absolutely nothing that makes this understanding on the Policy. You have 3 tokens. You can only use one per category per period of 6 months(weapon/armor/accessory/others), you cant use two or more tickets to restore same category within 6 months. I did it all right. I always read the policy even before asking for eligibility because its always getting updated. I always ask for eligibility before trying anything. I waited more than enough time. I asked politely for eligibility. I was polite when double checking and quoting their policy. Then comes the "Senior" GM Wraith throwing stones. I had an item restored twice already(talisman of protection), all following their policy right, waiting and asking for eligibility. I didn't even enchanted my weapon, I didn't asked for a weapon restoration and got banned from the service just by asking eligibility confirmation. @Juji@Hime No he's not. Saying that it's there for mistakes is not the reason. You can easily break by mistake more than one item per category(weapon/armor/accessory) within 6 months, and they wont allow you to restore one item from same category even if you have tokens left. I broke a +12 bloody r99 bow when it was cool, cause I used wrong scroll. I asked for restoration(before the restoration policies) and got denied. If you're not paying attention or are too excited during enchantment you can easily take one scroll type by another. Specially now, they look more alike than ever.

yeah me too, i just asked for eligibility, got crappy response, no actual reason and then, when someone finally said the reason i was accused of exploiting the service. they don't like to be confronted. and for the item they said i could restore, they didn't. those "GM's".. haha @Juji@Hime

@Juji@Hime

1 and 2 are OK in my case. Number 3 you mentioned is not a policy, where did you take that out from? But they are taking deliberate action. If one item should or not be restored more than once, its not on the Policy ATM and its not this discussio.

Other than that one. As I said "only that once". All other restorations had nothing with that. What do you trust? The always kept up do date Policy, or some random outsourced, probably not even on Zendesk anymore, GM phrase in the middle of the wall of text of pre-made copy-text response?

Where is it written that anything restored cant be restored again? THAT'S the question. Because its clear, one of the rules to be eligible for failed enchants: "The item has not been restored by the NCSOFT Support Team in the last 90 days, this includes restorations performed on another account or character." If they say that the item cant be restored again within 90 days, that's plain human readable language that items can be restored more than once, given the appropriate time. Silly, I did not lose my weapon. I just asked for eligibility. My weapon is safe and sound. Are you one of the lazy one's that didn't read? Just by asking if it was eligible and double checking it against their own Policy. they denied me the services. I bet that "Senior" GM voted for Biden and thrilled when Trump got banned from Twitter. I had restored some other stuff before and in NONE of the replies they ever stated that, only that once. And the """Senior""" GM is used that to ban me from this service. Lets not forget that that 90 day policy was present since months before I restored the first time. Just check the Wayback Machine link in the original post.

For the extremely under educated that cant understand or lazy that didn't take time to read: I asked to see if some items we're eligible for restoration, included a bow restored before by me 5 months ago. They said the bow cant be restored because it was restored 5 months ago. But their policy says after 90 days it can be restored again. I then asked again, clarifying the dates for them, and quoting their policy. And bam, I got accused of exploiting the service and no more response. Even another item they said could be restored, wasn't. @Juji@Hime

Straight to the point. I opened a ticket to check for few items restoration eligibility. Restoration Policy is pretty clear: https://support.lineage2.com/hc/en-us/articles/360035810271-Token-based-Restoration-Policy I was then accused by a """Senior""" GM of trying to exploit the restoration system. Only because I quoted their own Policy to them. The full untouched conversation is here. Pretty frustrating seeing how unaware of the work they are supposed to know how to do it. I've gotten no response so far for the restoration of other items on the list. By """Senior""" GM Wraith I exploited the restoration system because I double checked with them, by their own 90 days Policy, if my restored bow was actually eligible or not. In a single reply he brought up the apparent reason(not mentioned before)as an excuse, very convenient for them, of a quote of my previous restoration. He's said the 90 day restoration policy didn't exist back then, but here's WaybackMachine snap shot of their support page on June/2020 already showing the 90 days policy: https://web.archive.org/web/20200808211038if_/https://support.lineage2.com/hc/en-us/articles/360035810271-Token-based-Restoration-Policy/ @Juji@Hime Can I call my lawyers? ---------------- Me 5 days ago Hello, Just want to check the eligibility on my items for restoration: +0 Fallen Angel Ring +13 Bloody Krishna Thrower Lv4 Legendary Dye's (one of them) +6 Ruler's Authority GM Zack 5 days ago Hello, Thank you for contacting Lineage II Support Team. Upon further reviewing your request, we have verified that only Fallen Angel's Ring and +6 Ruler's Authority-Stage 1 are eligible. However, we can only restore one accessory for this account since the restoration is limited to 1 per category (Weapon, Accessory, Armor and Dyes) within the same token period (July to Dec.). As for your other concern, your +13 Bloody Krishna Thrower is not eligible for restoration since it was restored in your previous ticket (23606859). Unfortunately, we will be unable to provide assistance once this weapon gets broken. Lastly, we were unable to find any Lv.4 Legendary Dye's in your character inventory. Please note that the item must be in your character inventory for us to check the item eligibility and please be aware that any restoration request is still subject to review. You may check the full details of the Token-based Restoration Policy here: Token-based Restoration Policy – Lineage II Support. I hope this information helps and please let us know if you have any other questions. Regards, GM Zack NCSOFT Support Team Geter 5 days ago The bow restoration was 5 months ago. The Token-Based Restoration Policy is very clear under "Compound/Enchant Fail Restoration": 'The item has not been restored by the NCSOFT Support Team in the last 90 days, this includes restorations performed on another account or character.' The level 4 dyes are applied to the character. I created them myself and never asked for restoration before. GM Zack 5 days ago Hello, Thank you for getting back to us. Regarding your concern, once the item has been restored, the item is not eligible for any kind of restoration for 90 days. Take note that if it was requested by the same player regardless if it is over 90 days, it will still not be eligible for restoration. As for your other concern, we will not be able to verify your Lv.4 Legendary Dye's since they are applied to your character. As stated, we need your Lv.4 Legendary Dye's in your character inventory for us to check the item's eligibility. I hope this clarifies your inquiries. If you have any other issues or concerns, don't hesitate to contact us. Regards, GM Zack NCSOFT Support Team Me 4 days ago Yes, 90 days. That's equal to 3 months. And my bow was restored 5 months ago! By your rules and policies my bow is eligible. Do you understand it now? That 23606859 ticket was on 5 of september of 2020. Wayyyy more than 90 days ago. Do you confirm it's eligible now? Senior GM Wraith 4 days ago Hi, Unfortunately so, your item has been restored on this account before albeit beyond 90 days. We've mentioned in your older ticket 23606859 that "take note that this item will no longer be eligible for any kind of restoration once it's restored." With that, this would to be like an attempt to abuse our restoration policy and can be considered as exploiting customer service, which can result in this account and all others connected via IP to be denied restorations in the future. I'm sorry but we won't be able to assist you further in this case. Please note that further requests to have this item restored may no longer receive a response from us. However in the event that you have other inquiries or requests, please feel free to send a new ticket for those. Regards, Senior GM Wraith NCSOFT Support Team Me 4 days ago WHAT? attempt to abuse? attempt to abuse?!?!? did you even check the timeline of the events???? I read your policy, its crystal clear. I come ask something, your lower tier GM states something different from the Policy I ask for clarification quoting your own policy. He replies saying EXACTLY what I quoted from the policy: "Regarding your concern, once the item has been restored, the item is not eligible for any kind of restoration for 90 days. Take note that if it was requested by the same player regardless if it is over 90 days, it will still not be eligible for restoration." Then, since he replied with the same thing as I quoted from the Policy ask for confirmation that is eligible, AND YOU Wraith COME, ON YOUR FIRST CONTACT WITH ME, SAYING I'M TRYING TO ABUSE?! EVEN THREATENING ME OF DENYING FUTURE REQUESTS? ARE YOU OUT OF YOUR MIND?!?!?! NOT ONLY THAT, TWO MORE THINGS: THE POLICE THAT WAS PUBLISHED ON THIS SUPPORT PAGE WHEN I ASKED FOR THE RESTORATION HAD THE EXACT SAME DESCRIPTION ABOUT 90 DAYS. I CHECKED THAT BEFORE ASKING FOR ELIGIBILITY!!! AND EVEN IF THAT WAS THE CASE, WHICH IS NOT, YOU EASE THE POLICY THAT WAS TOUGHER FOR A SHORT PERIOD OF TIME, THAT WAS OBVIOUS TOO EXTREME HENCE IT WAS EASED, AND WHOEVER ASKED FOR THE SERVICE AT THAT TIME IS DOOMED FOREVER? IS THAT A FREAKING JOKE?! WATCH YOUR TONE NEXT TIME YOU TALK TO A PAYING CUSTOMER. OR I'M TAKING THIS TO THE COMMUNITY FORUMS AND DISCORD. THIS GAME IS ONLY GETTING WORSE AND WORSE FFS Me 3 days ago Show me the history of the Policy with the changes over time. Me 3 days ago ? Me 2 days ago restore the fallen angel ring asap Me 4 hours ago Where's the restoration of my +1 fallen angel ring???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????? I'm posting this on the forums to show how mediocre and bad qualified and arrogant some GM's are.

you dont say?!(nicolas cage meme here) the big sharks will pay multiple vpn's, maybe even have different ISP's but the amateurs, the hundreds of them, who are doing the same thing as the big sharks in a smaller proportion but in mass numbers, wont be able to do keep doing it.

you have to spend 8k+ buying nc coin and selling for adena then quit realizing its not enought

again, eXEQtor is doing it totally legally. taking his video as example does not represent the real issue. if you knew better the game you play you could do the same. the real problem are the ones using 3rd party programs to automatically teleport. and nothing will be done. this kind of automation is being used for years by cheaters in raiders crossroads and NC they make a blind eye over it. believe me.. i've made tons of videos catching them on how instantly they teleport after NPC spawns(1-2 seconds the char is already there and moving) and even with the spies not being in party with them(checked by inviting them. how knows the game knows the legit alarm doesnt work without being in a party) nothing was done. the support is outsourced(zendesk) and they have very little knowledge of the game. by far not enough to understand the shenanigans of how all the cheating are done. its frustrating, I know. even more after you supply them with more than enough evidence and nothing is done for weeks. and after few tries they start to try making you look like the wrong one.

sry to tell you that hes doing nothing wrong. he's just using what the game client already provides. he has to look right to check where that is. he's not the problem.. the problem are the ones who automatically teleport.

Mere mortals come from illegal servers, play until lvl 99 and leave game. Also if they are smart enough(not shown lately( @Juji)) they can even sell a new pack for multibox(cheaper than prestige), without the prestige benefits. Internet café? You have just been de-frosted? That used to be a thing in Korea only before smartphones,many years ago. And like @KuppoRoo said, those café had their IP's registered with NC. Hello, Top spenders will never stop spending big. They are here for almost 2 decades, have spent too much time and cash in L2 and they enjoy very, very much to be on top. Every few months they release new overpowered items or systems like the collection or the Wings of Splendor and Advanced Talisman of protection, there will always be a reason for many ppl spend very high on the game. The server wont have income problems, don't worry. Thank you for being polite. A family playing L2 is probably not all DD's and probably not playing it fully F2P. If they are managing to grow in game like completelly F2P, they are the problem this measure needs to resolve. If you're clever enough to understand this.

To implement 1 single box per prestige subscription per ip. already implemented, tested and verified to be healthy. just activate it. will solve many, many, many, problems

Time to stop making energy of protection a rare item. specially with that shi tty success rate

lol theres 0% drop penalty. stop spreading misinformation you illegal server noob. the penalty starts when u're 3 or more lvl higher than the mob. has been like that since 2004. there's XP penalty if the mob is 10 lvl or more. You get 0 xp. and don't get confused with party members level XP penality. that's when someone is 6+ lvs above you. at 10+lvs above you you get 0 XP even killing mobs close to your lvl. no wonder nobody from NC replies to these threads with so many noobs talking crap. not worth their time to explain.