Greetings!
If you have already tried my suggestions above and none of them worked for you, please submit a ticket to our Customer Support. If you are unable to reach them through our website, you may do so by email: support@ncsoft.com
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Greetings!
That's a headline, not a section. Please read the opening article, it does tell you how to report scammers, bots and Adena sellers
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Greetings!
Another little reminder that our forums are not the right place to report suspicious behavior. Please report any such activities directly to our Customer Support as they have the means to further investigate your complaints.
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Greetings!
You could try clearing your cache or use another browser and then log into the account management page: https://login.ncsoft.com/login
If that does not work, either, please submit a ticket to our Support.
Thank you!