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JoHnNyBlaz3

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Everything posted by JoHnNyBlaz3

  1. I don't think there are SLA's for the ticket. I can say that because I have tickets that were raised in September and I got no solution at all. This new support team is a joke. They reply with non-sense answers once a week and then quickly close the ticket. They are like Dungeon Master, barely appear and when they do, talk sh*t and then disapear.
  2. Hi @Rownen, First of all, welcome to L2 World. We hope to see good changes here. I think a good start point would be checking on this Support team. They are not providing any solutions at all. I bet we have several tickets waiting for solutions and not empty answers.
  3. Hi @Hermes @GM_EVA, I think this is the 3rd or 4th post about the support team. Indeed they are not providing any support or solution. They only reply with some random message and close the ticket. You guys should check on this asap.
  4. I think it's a new team. Previous team used to reply faster and provide real solutions. The new one... I cannot say the same. I was applying monthly code on accoutns and one of them got restricted. I raised more then 10 tickets, got no solution at all. One of the tickets has been open for more than two weeks and there is no response or solution at all. Here is the last response I got: In other words: No1 knows when we will fix it, but one day maybe...
  5. Hi Hitokiri, Yes, I've noticed their response changed from: To: NC got a new community manager, Rownen. Maybe he can assist you on this.
  6. @Hermes & @Wissp We'd love to hear from you before more ppl quit
  7. Oh nice! Thx for your response on dw event!
  8. BTW, I also opened 100x boxes. Got only boosts, 1 Kain EAR and a total of 0 Greater Weapon scrolls.
  9. I tried 1k scrolls, made 1x Slasher +15, failed to +16 Rates are really messed up and prizes are not even that attractive. PS: I can reach 126+ luc with normal boosts and luck pot.
  10. Class: Othell Fortune Seeker Nick: JoHnNyBlaz3 Server Chronos!
  11. Hello @Juji. Where are you located Are you using a VPN? How frequent is the latency you're experiencing? Where and what are you doing in game where you experience latency? 1- Brazil; 2- No; 3-It started this wednesday (02/June); 4- I was trying to take a look in AH but the chars just couldn't move at all;
  12. I'm also canceling my prestige packs. The meelee lag is unbelievable and it just got worse! And last but not least, we now have Ranged/Magic skill lag. Well done!
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