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PhoenixMitra

Moderators
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    78
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About PhoenixMitra

  1. Gludio Castle Siege

    Greetings everyone, Let's bring this thread back on topic, shall we?!
  2. About monkey event

    Greetings everybody, We can confirm that the Soulshots in the event are the same as regular version.
  3. Ticket answer

    Greetings DeSeZa, Did you check your spam folder for possible missed replies? Also, adding the Support email to your address book would prevent messages from possibly being filtered by your mail provider.
  4. RACISM TODAY, SERIOUS THING YET?

    Greetings everyone, This is a quick reminder that political references are a violation of our Code of Conduct. We cleaned up this thread accordingly. Also this kind of behavior in game is absolutely not okay and needs to be reported via the right channel, either in-game reporting or by submitting a ticket. Unfortunately, the forum is not the right place where these reports can be looked into. At this point, we will lock this discussion and would like to encourage anybody encountering abusive behavior in game to report it as mentioned above.
  5. Greetings Epifan, Thank you for the observation. Our team is aware of this and currently looking into the matter more closely.
  6. Why Banned?

    Greetings Comcat, Unfortunately, we have no access to your account information. Please reach out to appeal@ncsoft.com for assistance.
  7. SHAME ON YOU!

    Greetings qtpi, You are partially correct, discussing moderation is against the forum's Code of Conduct. Feel free to take a closer look at the Code of Conduct to familiarize yourself with it.
  8. SHAME ON YOU!

    Greetings @Degus You may have lost track of your posts, but they are all there. Only actual Code of Conduct violations may result in the removal of posts.
  9. Greetings everybody, This is a great opportunity to once again clarify that posting images or videos reporting suspicious behavior of other players on the forum is against the forum's Code of Conduct and will lead to the moderation of your post and a possible suspension of your posting privileges. The only way to submit these reports is via our Support team by submitting a ticket here: https://support.lineage2.com/hc/en-us or sending an in-game report. Thank you!
  10. login and pass fail

    Greetings Transtorno, If this issue persists, please don't hesitate to submit a ticket to our Support team, so they can help you with troubleshooting. You can find help articles and submit a ticket here: https://support.lineage2.com/hc/en-us
  11. Greetings everybody, Let's refrain from calling each other names from this point forward. It is much easier for us to collect your feedback when we don't have to weed through insults. Thank you!
  12. New Pin

    Greetings NewPlayer, Please don't hesitate to contact our Support team for assistance: https://support.lineage2.com/hc/en-us
  13. UNFAIR banning to users

    Greetings everybody, We appreciate your solidarity and willingness to help your fellow players, however, posting on behalf of another player after disciplinary actions keep them from posting for themselves is actually a violation of our Code of Conduct. Furthermore, the moderation team has no access to players' account information. Only our Support team can look into any account issues, which can be reached via the Support tab above. We certainly understand the frustration this situation can cause. Please take a moment and review our Code of Conduct before you resume posting.
  14. Note

    Greetings everybody, This is a great opportunity to remind everyone of our Code of Conduct. Violating the Code of Conduct can result in the loss of your posting privileges and in some cases simply leads to us editing your posts to remove minor violations. Please take a moment to review the Code of Conduct before you resume posting. Thank you!
  15. i cant log in

    Greetings JmGonazalez, Unfortunately, we are still dealing with issues further descried here: https://forums.lineage2.com/topic/10572-known-issue-server-loginselect-issue/
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