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About PhoenixMitra

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  1. Forgot Character's PIN

    Greetings Omuhrur, If the Support page is not responding right due to a cache issue, please send an email directly to support@ncsoft.com for assistance.

    Greetings AlluCcY, If you continue to encounter this issue, please get in touch with our Support team via the Support tab above, so they can help you trouble shoot.
  3. 1\1\2020 Server Maintenance

    Greetings Greceanu, Here you go: https://forums.lineage2.com/topic/16309-happy-holidays-from-us-to-you/?tab=comments#comment-111908 Happy New Year!
  4. Prestige Holiday Bonus Pack

    Greetings everybody, We are working on it! Distributing the codes is a manual process and should be completed in the next few hours. Please sit tight for just a little longer. Thank you for your patience!
  5. NCoins not delivered.

    Greetings Tetele, You may find this article helpful: https://support.lineage2.com/hc/en-us/articles/204361049-I-Have-Not-Received-The-NCoin-I-Purchased-
  6. Coule o' Qs Needed some As

    Greetings everyone, You may find this post helpful: https://forums.lineage2.com/topic/15946-ninja-adena-nerf/?tab=comments#comment-109809
  7. Graphical issue since update

    Hi everyone, Please feel free to reach out to our Support team for some assistance trouble shooting this. You can submit a ticket via the Support tab above.
  8. Isle of prayers Heine

    Greetings Sylwek, Please don't hesitate to submit a ticket via the Support tab above. Our Support team can help you trouble shoot.
  9. BepplerBots

    Greetings everyone, Just a little clarification to the post from blaaahhhh: The Support does ask you to post on the forums when it is in regards to suggestions or ideas. This is done so we can collect the reactions to said suggestions and forward them to the appropriate members within our team. Reporting other players/chars needs to be done by ticket to the Support team. Only they can look into these reports and investigate.
  10. just bug

    Greetings Arthur, Thank you! We will take a look.
  11. l2.bin has stopped working

    Greetings AR6EN71N0, Feel free to reach out to our Support team via the Support tab above for some trouble shooting.
  12. A new character

    Greetings Jetta1232, You may find this post helpful: https://forums.lineage2.com/topic/15227-character-creation/?tab=comments#comment-105698
  13. MAX VS DH ( Siege Protect rune )

    Greetings everybody, Please remember the forum is not the place to report possibly questionable behavior by other players. If you would like to report such instances, please do so through our Support team with as much evidence as possible. I will leave this discussion up for now, as long as it remains a general discussion without calling anybody out specifically.
  14. Can't Set Castle Functions

    Greetings Bethra, If you don't get an answer here, please feel free to reach out to our Support team via the Support tab above. They can help you trouble shoot.
  15. crash :(

    Greetings everybody, Please don't hesitate to reach out to our Support team for trouble shooting. Even if they don't have a solution for you, they can take a look at your individual set up and collect important information to pass on to the appropriate team members if needed. Simply use the Support tab above and include as much detail as possible. Thank you!