Jump to content


  • Content count

  • Joined

  • Last visited

Community Reputation

10 Good

1 Follower

About PhoenixMitra

  1. Banned Accounts?

    Greetings, Unfortunately, only the Support staff can look up your account. Please send an email to appeal@ncsoft.com if you haven't done so already. Thank you!
  2. 3 accounts locked

    Greetings, Unfortunately, the forum staff is unable to look into account questions for you. Please send an email to appeal@ncsoft.com if you would like to inquire about your account. Thank you!
  3. Greetings elroy, Please make sure you check your spam folder for any replies. Messages asking for more details may have been filtered as spam by your mail service.
  4. Greetings everyone, As pointed out before and in the original post of this thread, you need to report any suspicious behavior via ticket through our Support team. Making accusations by mentioning names or posting screenshots and such containing names on the forum violates our Code of Conduct, which in return results in the removal of these posts. Please submit a ticket here https://support.lineage2.com/hc/en-us if you would like to send a report. We appreciate your help!
  5. Greetings, Please continue your discussion here, to make it easier for us to collect and forward your feedback: https://forums.lineage2.com/topic/9170-update-on-adena-and-drop-rates/ Thank you!
  6. Update on Adena and Drop Rates

    Greetings everybody, As some of you noticed, we are indeed cleaning this thread up a bit. We understand this is a very touchy subject, and we do want to hear your feedback. However, the Code of Conduct still applies, which asks you to keep your posts civil, free of profanity, and constructive. With these points in mind, some posts were indeed removed and warnings have been given. Please take a moment and remind yourselves of the Code of Conduct to ensure your posts don't get removed. Thank you!
  7. Raid boss loot

    Greetings, You may find this update interesting: https://forums.lineage2.com/topic/9153-fix-looting-rights-on-raid-bosses/?tab=comments#comment-71228
  8. Forgot Character's PIN

    Greetings humble3, It is addressed in this paragraph: "If you do not remember the current PIN listed on your NC Account and need a Character PIN reset, you will need to contact Support. To do so, click the Submit a Ticket button and select the Login/Password Issue from the list." Good luck!
  9. Forgot Character's PIN

    Greetings humble3, You may find this article helpful: https://support.lineage2.com/hc/en-us/articles/205041615-Changing-Character-PIN
  10. Request for all banned account

    Greetings everyone, While I'm sorry that I can't say anything about the topic at hand, I took the liberty of merging threads to make it easier for us to collect feedback and report to the appropriate team members. If you would like to discuss your case with a team member, please do so by submitting a ticket or send an email to appeal@ncsoft.com if you haven't done so already.
  11. Is it safe to invest time/money ?

    Greetings everybody, We understand this is a confusing and frustrating topic and appreciate the effort of trying to pin point the individual reasons for each ban. Having said that, it is just that, a case to case process of reviewing the accounts by the Support staff. Please note that posting the correspondence with the staff members here in the forum is a violation of our Code of Conduct and we have cleaned up the thread accordingly. Please take a moment to review the Code of Conduct and refrain from posting any more correspondence from this point forward. Thank you!
  12. Change report Bottom cooldown

    Greetings Klyukva, We appreciate your feedback. An alternative would be to take a screenshot or short video and submit a ticket to report any suspicious behavior in game. You can submit a ticket here: https://support.lineage2.com/hc/en-us
  13. questions about black friday

    Greetings mkkk, you can find all the Black Friday Sale details here: https://www.lineage2.com/news/black-friday-sales-event-2018
  14. Greetings PleaseStopBots, Please contribute to the existing thread on this topic here: https://forums.lineage2.com/topic/8103-reporting-scammers-bots-adena-sellers/ Thank you!
  15. Packaget Black Friday

    Greetings mariano, The sale starts tomorrow. You can find the details here: https://www.lineage2.com/news/black-friday-sales-event-2018