Wanted to see if these items can be put on character on the same account?
wing of splendor lv. 3 pve
Sayha’s Talismans
Hello,After reviewing your request, we have verified that the items in question are not eligible for transfer. You may check the full details of the Token-based Restoration Policy here: https://support.lineage2.com/hc/en-us/articles/360035810271Thank you for your understanding, and please let us know if you have any other questions.Regards,
GM Louise
NCSOFT Support Team
DarkDragon19
3 days ago
Ncsoft
Reading over the policy I still don't understand why these can not be put on a character on the same account. Please let my know why so i can understand more about this problem. thank you
DarkDragon19
3 days ago
Have another question it only took 17 min to check on this why?
DarkDragon19
3 days ago
So I take it must be one of these problems that ncsoft has lol
If an item is not eligible for a restoration, the NCSOFT Support Team will let you know in response to your request.
The NCSOFT Support Team reserves the right to make exceptions depending on the context of the request, and the standing of the requester's account.
GM Louise
3 days ago
Hello,
We definitely understand where you are coming from. However, since the items in question are character-bound, they are not eligible for transfer between characters. Also, they are intended to benefit the character who acquired them. We hope you understand.
If there's anything else, please feel free to reach us out from a new ticket.
Regards,
GM Louise
NCSOFT Support Team
DarkDragon19
3 days ago
Well I want the two items to benefit the new character that I’m making on the same account I don’t want to play this character that the items are on anymore I want to play a new character. And with the new character of those items would benefit that character and helping out. The link you provided me stated that they can be put on a new character on the same account.
DarkDragon19
3 days ago
Other then saying this on the website their should be no reason why the two items cant be put on another character.
Item Transfer:
You have enough restoration tokens on your account (one for each item).
Certain items are not eligible to be transferred. The NCSOFT Support Team will let you know if your item is eligible to be transferred in response to your request.
I don't see a list of items that can't be transferred so ncsoft can't use that one on me. Going over the link the two items or not bound to character but can be put on other character on same account.
Dose not stat anything about Also, they are intended to benefit the character who acquired them and cant be transferred. That is what the tokens are for and I have 3.
I don't want it to benefit this character i want it to benefit another character on same account. I don't want to play this character and want to use them on the character i am going to play. So their is nothing saying they cant b put on same account but different character.
Senior GM Kairun
3 days ago
Hello,
While we understand your point of view regarding this matter. As previously stated, we are unable to transfer the items as they were not eligible. I'm afraid this information is what we can share to you. Your understanding is appreciated.
Any further replies regarding the same request may not receive a response and may set this ticket to solved.
Regards,
Senior GM Kairun
NCSOFT Support Team