To be honest I can't say that I'm surprised they are still doing nothing, these special server settings doesn't help anyone because more people are logging more clients BECAUSE of the exp buff. Your not reducing your server load because last month there was almost no que, month before here/there was a que. The fact that I haven't gotten any exp on my melee main in 3 months because I spend more time dead than alive is insane. Trying to hunt IT Crater or Silent Valley with 106 Evis with the following gear:
+10 Bloody Light Set FE
+11 R99 Bloody Fist 3SA 5/5/Tyrr
Elmore +7 / Noble Circlet +5 / Veterans Mask +3
AQ Soul, Zaken Soul, Atlas +12, Ring of Creation, Enhanced Istina's Neck
Exalted Talis, Abundance Lvl 1, 7 Signs Talisman, Longing, Venir level 8, Stage 3 jewls
That is PLENTY of gear for a dou with Hierophant with Level 2 Harm/Melodies etc. I can't EXP MY bleep MAIN for 3+ months now, I'm forced to level mentee's which you see I have atlas +12 I don't need or my archer dual class. Because Melee's spend more time DEAD on the ground because they can't VR HP back because of the server side lag. I'm no big spender, I spent $100 here/there I'm a disabled Veteran living off what I get from VA. I enjoy this game, but to be honest your customer server is worse than my VA doctors and I literally cough up blood from a blood clot in my lungs they do NOTHING about and I'm saying your WORSE then they are!! When will you seriously FIX the servers so what we PAY for in a FREE TO PLAY game we get what we pay for. We get some type of customer service, some sort of working game... Do we all need to refuse to log for a week for you to actually care? Do we need to stop purchasing NC Coin 100% for a month until you take the time to FIX your servers? This isn't our servers, we don't own the game/hardware, its not within our capability to FIX It only you can.
We aren't asking for what is within our rights as PAYING customers for a service we pay for, forget the "Free to Play" Aspect which still is your job to maintain the servers for people that don't even invest money into the game. You have PAYING customers that give you their money to enjoy something and all you do is nothing day in day out, week in week out. Back in the day at launch and even for 5 years after you would have GM Events you guys would come on summon monsters/raid bosses make your GM toons red and let us kill you and you'd drop items. IT was fun you guys interacted with your customers you had some sort of PR with customers, now we get nothing you throw a us angel cat blessing once in a while NEVER come to GM buff us, never come to interact besides selective answering of questions only 1 or 2 people care about while ignoring the MASS important questions. You guys must really hate your jobs, and i get it your slave to what Korea wants, why don't you buy rights like EU/RU has to do what they want inside the games/events/promotions and actually get back to enjoying your job. Because 10 years+ ago you guys did enjoy the game and your jobs because you interacted with us, things were better, we enjoyed the game a lot more with active GM's. You used to do live support tickets and pm us on our tickets and took the time sometimes to talk to us.
Until YOU as in NCSoft WEST change don't expect us your customers to change because while some of the customers are the problem *aka cheaters*, the majority is with YOU the game company and lack of customer support/service. We can't do anything about your part or other customers, but I guarantee if you did changes we request you wouldn't have so many unhappy customers and support tickets would go down, and we would have nice things to say about the staff/company and you would have good PR. So WHAT are YOU going to do about it NC West? Honestly, I bet you $100 the answer is.. Nothing.