So i bought the prestige Pack last night..failed..and they fix my payment account..after they fix it..the item wont show up in any email..and i see a subscription on my account for the prestige pack..and i mail the support again..and some one from the support named Skaarf said
Hello,After reviewing your account, I was unable to locate a successful Prestige Pack purchase. That being said, could you please try purchasing again? We look forward to your reply. Regards,
Skaarf
NCSOFT Support Team