Moscou

"As such, we will not be able to provide any restorations if you choose to over-enchant your item."

So in addition to trying my luck with enchantment, I also need luck when sending a ticket. I have to be very, very lucky. It's sad to know that you may have a chance to grow in the game but the game itself limits your growth. In other words, you must be lucky. So when I receive a satisfaction survey email there, I will put the level of satisfaction I am with this service.

This interpretation of the rule is aimed not at what is done, but at who is done. This part of the text overrides any others. So it's no use putting EACH ACCOUNT, since it also depends on the mood or some analysis they do. If I send the item to another character that is not linked to my pc or IP I can email and enchant and that wouldn't happen. There are countless other ways to make such abuse. My question here is: The Item was acquired in the event, the item is new, I could have a token for restoration so why can't I use it?

I understand, but where is this written in the rules?

Hello, I would like to know if someone can clarify something for me about the restoration policy. I sent an email requesting eligibility for an item I just won at the event. What they answered me is that another account with this is directly or indirectly associated with the account with which I sent an email and that account requested the restoration a short time ago so it could not restore the items that were asked when opening a ticket. The rules say that EACH ACCOUNT has 3 restore tickets and not each IP, PC or associated accounts. Could someone tell me where we should go. A) Each NCSOFT account is granted 3 Lineage II restoration tokens twice per calendar year (3 tokens on January 1st, and 3 tokens on July 1st). These do not carry over tokens. When you receive your new tokens, all unused tokens are removed from your account. Tokens can be used for any request falling into the below restoration categories. B) Each IP or PC is granted 3 Lineage II restoration tokens twice per calendar year (3 tokens on January 1st, and 3 tokens on July 1st). These do not carry over tokens. When you receive your new tokens, all unused tokens are removed from your account. Tokens can be used for any request falling into the below restoration categories.