Day1L2

The emergency fix worked- Thanks everyone for expediting this fix for the 22- much appreciated!!

Morning, I am one of the 22 affected by the server transfer issue. I have messaged Empulse, Juji and open several tickets each day looking for a status update. I also understand that these fixes are coming from outside the of USA. These 22 players that paid $50.00 each 2 weeks ago for this service deserve a personal reply and daily status updates of the steps being taken to resolve this issue immediately. Any reputable business understands that without there customers there is no business. There is an accountability and transparency factor here for all involved. By continuing to ignore the posts and personal messages is a bad look for L2 and the NCSOFT community. Be accountable, and do the right thing by taking an extra 10 minutes to show concern and consideration for your dedicated players. 1. START GIVING PERSONAL OR FORUM UPDATES DAILY TO ENSURE TRANSPARENCY. 2. SHOW PERSONAL CONCERN TO THOSE AFFECTED BY GIVING THE COMMON CURTISY AND RESPOND TO THE 22. I appreciate in advance the L2 team members responses... JB

@Juji Its been over 24hrs- we need a statement!!!!

@Juji@Hime Juji and development team, Accountability means that you have the resolve to own up to commitments and promises that you have made. It means being answerable to the actions and decisions made by you and by those you lead. It means having both the vision of a leader, and the resourcefulness to execute on it. When a mistake is made, be forthright and tell us what happened. Its not always the easiest thing to do, but it shows leadership and instills trust! Leaders don't wait for a situations to become a crisis, they get out in front of it while being transparent and honest. Tell us what happened in the back end that resulted in this transfer issue, and give us the solution with a timeframe that is reasonable.