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Violar

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  1. Started @ launch, just posting now ;]
  2. Have you played on Azure/Supreme servers? Defiance/Tempest from Addiction ally is here. LF active archer & fighter CP's/half CP's/soloers. PM ingame: Raav, NiceShoes or Violar
  3. The issue is resolved in my case. The Pack and scroll were in my Private Warehouse - check over there boys.
  4. @Hime I am really happy (guess we all are) that you are present in the topic. I bet that we all share one concern now though - since the Packs are gone from the store quite soon, is the fix going to happen early enough for us to get them? Or will their closure not affect our case?
  5. No fix yet, my ticket is on-hold and I was told to wait until the issue is fixed. 8 days passed and counting...
  6. Doesn't really differ, I have 4000 coins stuck on my account, that I can't touch in case of a refund as a last resort. Still, you would believe that in a normal world, a Customer who spends his money, gets some support from the Seller.
  7. Yes, 50 dollars frozen - once again, this is an equivalent of a new PC/PS4 game. Tickets completely ignored, other than an automatic response than we help making Lineage 2 a better place. Well, surely it is not a better place for me, refreshing the e-mail and tickets every 2 hours just deepens my frustration. @Hime @Juji Is it really so hard to manually deduct our NCCoins and put the items in our Dimensional Merchants? I don't believe it's the issue of not allowing people have 2nd pack on their account as you can see the transaction history.
  8. Exactly. One of my questions is answered itself - we do have extension. What about the people that are still stuck with artificially having the Pack, while still not having it? Can't we just have manually deducted coins and added the pack to our accounts? Or have the Pack be possible for purchase in the in-game L2 Store? I have 2 tickets open, one for a fix, one for a refund. Both are being completely ignored.
  9. Same here. Do we know if NCCoins can be refunded if needed?
  10. @Hime @Juji Dear Sirs, I have decided to purchase the Launch Pack on October, 13th, when, apparently, there was an issue that NCWest was aware of. The error stated that the Packs cannot be purchased due to a "server failure" and the Customers were advised to "try again later". After several hours, a fix was released with a proud tweet that we, as the Customers, can re-attempt to purchase the Launch Packs again without issues. For the Customers that did not try the purchase during the "server failure" period, it now works without issues. However, the Custo
  11. 12h after the ticket reply, still no information. Meanwhile we are 24h away from the Launch Packs being gone from the store. I can only assume if I ask for a refund afterwards, I will not receive it and will be stuck with 50 dollars spent for nothing.
  12. My main concern is that there already was a fix, but it only changed the error we are getting.
  13. Still the same error. Apparently one day till the packs closure. Any announcement that something is being done about it would be appreciated. I really hope that this either gets fixed or the availability gets extended.
  14. When did you manage to purchase the pack? I'v been trying for 15h and it's been error after error. 50 bucks well spent so far... how about a real fix?
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