How do I know my suggestion was taken forward?
Will I need to go to the physical office?
So many games with great potential.
But all poorly managed.
If you continue to treat your customers like this, I think this 20% will be too little.
Since there are laws that defend the end customer and you are ignoring this.
I contacted these offices, it looks like these numbers are on the website just for decoration.
However, thank God, an angel from ARENANET gave me important information on how to access telephone or physical support.
As I have a lot of time I will try in every way until I understand what NCSoft wants with this game.
I'm posting here, because they say it's the gateway to support, but I've already found other ways to get in touch with support without going through the website.
Because online support does not exist.