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Juji

L2 Team
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Everything posted by Juji

  1. The server is back up from the pre-maintenance outage.
  2. We are restarting all services now, so it takes around 10-30 minutes after an outage has occurred.
  3. All servers experienced an outage, so we are investigating the issue and restoring the service now.
  4. All the servers experienced an outage. We are looking into it now and are in the process of restarting the servers. Apologies for the inconvenience!
  5. We are currently investigating the crash issue. The server is being restarted now.
  6. We need the fix first from the Development team before the items can be transferred back over, which will not happen until 2/2 as I said already. The issue from that time only affected a few items from what I recall and not all the items were missing. The script for the transfer process goes through the game's item database. For the issue this week, we encountered a new technical issue that had not happened before during the server transfer process.
  7. The event items will not be deleted until 2/9. Only the items in the store will be taken down next week on 2/2.
  8. The Operations team has not encountered this issue before, so we reached out to the Development team to investigate the cause and how to resolve the issue for those who were impacted. The Dev team is sending us a fix for the issue to restore all the missing items from the 1/26 server transfers. It will be delivered to us next week and we will deploy it during the maintenance on 2/2.
  9. We are investigating the issue with today's server transfers now.
  10. A new client update has been released today that fixes the localization issue with the 100 Million Adena Chest.
  11. The Damage to Dragons only applies to monsters with a Dragon type icon and works with Normal Attacks.
  12. We are currently investigating the issue with the 1 Billion Adena Pack.
  13. The server has been restarted and is now available again. We are closely monitoring the current respawn status of NPCs on the server.
  14. We are currently looking into this issue!
  15. There are no current plans for introducing the class change ticket at this time since the server is only 4 months old. Other regions have had their Aden servers up for several years. We do plan to introduce the item in the future.
  16. It was a typo, the Black Friday Kit is the item that will be removed on December 8.
  17. Typo in the maintenance notes, it will be removed on 12/8 as planned.
  18. Apologies, this was a typo from the live server maintenance notes.
  19. No bug as there is only 1 version of the Lv. 3 Onyx gem and I was able to verify that the yellow hit effect is still working.
  20. Remove the augment from the boots and it should appear.
  21. The stats have not changed on these Agathions. We had posted the information in the original Aden patch notes as well. ◆ Procella Agathion Effect Enchant Level Attack Speed Casting Speed Skill MP Cost Reduced 0 2 2 - 1 4 4 - 2 7 7 - 3 10 10 - 4 15 15 - 5 20 20 -1% 6 30 30 -2% 7 50 50 -4% 8 80 80 -6% 9 110 110 -8% 10 150 150 -12%
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