Luni

You can all relax, spilling your frustration here will lead to nothing, GMs and CMs are just as powerless in this regard as the lot of you. Sadly, "just ban all the botters" doesn't work, it never did, it's just not that simple. Out of the thousands of accounts they would ban, there would always be the one who'll push legal action, which means significant legal expenses, whatever the outcome may be. Keep in mind that for a large international company, even the "smallest" lawsuit's expenses start in the $30k range and can skyrocket wildly into six-digit figures under certain circumstances, all the while costing close to nothing for the person suing them. So do the math - even if a THOUSAND VIPs suddenly leave (which is unlikely), it would still be an insignificant potential financial loss compared to even a single lawsuit. This is just one of the many reasons they can't do what you're asking of them, I'm certain there are plenty more.