Hi. 7 days ago i used "XP Rune III (Lv. 1-100+) 200% 7 days wrapped pack. After 2 days connectivity issue starts and "The server client will be closed? <5>" message comes when i want enter to game. Yesterday at night i can entered game at last and saw only 5 hours left from that XP RUNE. When i used that packed i want to level up to 105 but for issue impossible to farm any xp. I used my 2nd xp pack today. Bu i need 5 days xp buff restoration.
Also i used "SP Rune III (Lv. 1-100+) 200% 7 days wrapped pack" for event. and only 1 days left from that pack.
Please give me 5 days xp and 5 days Sp buff pack compensation. İ really need that buffs for leveling fast. İ hope you will give xp and sp buffs to me.
GM Eri
7 hours ago
Hello,
After reviewing your request, we have verified that the used Rune is not eligible for restoration due to the server lag. Unfortunately, we will be unable to provide assistance in this case. However, if you think compensations are necessary on this particular issue, I would advise you to please post your suggestion on our Official Forums as the Community Team gathers all information and forwards it to the Development Team for consideration.