Do you have any in-game plans to combat adena selling spam? Something as simple as giving a player some NC coin per month to collect names for you would be sufficient. I understand it takes time and resources to have staff in game, but something as simple as this could be provided by "community leaders" or something equivalent. NC coin doesn't really cost you guys anything and would provide some relief from the constant barrage of spam seen in both PMs and general chat spam. There's even adena selling spam in the group matching windows now.
This issue is getting out of hand, and while I understand there are more pressing issues for the dev team currently, something should be done about this issue. There has to be some way to look up the accounts/characters that have been blocked by hundreds of accounts for "gold spam" by now. Not sure why this isn't proactively being addressed.