Welcome @Wissp
yes better if you feel the game yourself You can also read forum for plenty advises for old and new players. I didnt count the forum threats that stay without any response.
I personaly resignated months ago to point how the game should be and could be improved. The whole concept 6 or 7 years ago was destroyed. Gap between none spenders and heavy spenders is gigantic. Events only cash people with gambling staff. We lack basic regular items in game, adena drop,items drop, skill codexes, crystal of dawn, artefact fragments, splendor fragments, rune stones, god jewelery materials, agathions. Homuculous is now 1 big joke to breed TOP one. We are undergear to survive in location that are mentioned for certain level and we are forced go lower. Party exping need improvment, not only party XP bonus, especially for support need. Enchants, compound chances low, augumentation with plenty trash options, expensive augument stones. Consumptions of spirit and soulstones is obsolete, also using shots= change equasion and delete it from game. Dragon boss missing. And plenty more things. If want ask the comunity. And what is important this game is only grind for level up in afk mode. The fun is missing, RPG or MMORPG part is lost. Is said that other companies can make better attitude to improve their old games or can be inspired by new games but NCSoft no.
I recommend, make new Forum room like Feedback to NCSoft or something like that where you informing us what you discuss with dev
Also I recommend to make in game calendar and forum calendar with events schedule for whole years, all will be happy to know when the Red Libra will be and stop spam forum.
I wish you good start