here's a lil history lesson as to why nc soft korea created einhassad store.. it's to circumvent certain anti gambling laws regarding loot boxes and this is actually the case in all regions where einhassad store has been rolled out.. USA does NOT have such gambling laws so there's more profit to made by continuing their current loot box approach
so if u really want this to change or to get einhassad store go vote for the party that will put loot box gambling legislation in place, there's no other incentive for NC Soft to change their ways as this is a f2p game and profit beats fair play
ps, go look up the laws in Japan around this as there after X amount of boxes opened they have to reward u with a random top reward unlike forever getting the bottom ones here