MrE
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Posts posted by MrE
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14 minutes ago, Marijuanna said:
Lame Server
@Wissp is looking in to our game issues for months... he just can not see the issues!
why? because some guy's make BIG $$$$ on the back of this game.
@Wissp @Hermes here is a refresh for you, if you did not have a induction in your job role... i will make a resume for you!
"1.4.4 Third-Party Payments.
We have no responsibility with respect to any payments you make to any third party. Making such payments may violate Rules of Conduct (defined in Section 3.1 below) if, for example, such payments are for cheat programs.2.1.3 Prohibited Third-Party Programs.
We do not permit the Use of any third-party software, tools, or programs that interact with the Services that give one player an unintended, unnatural, or unfair advantage over another player. Such prohibited third-party software, tools, or programs include those that alter Game-balance in favor of one player over another, automate actions within the Services, promote unattended gameplay, or have an adverse effect on other users of the Services. Prohibited third-party programs will be determined at our sole discretion.3.1 Prohibited Conduct.
If you violate the prohibitions described in this Section or any of our Community Standards (collectively, the “Rules of Conduct”), then we may, in our reasonable discretion, provide you with a warning, penalties and, in certain cases, terminate your Account under Section 1.7.1 or limited rights to Use the Services. You may not do any of the following without signed written consent from a legally authorized representative of NCSOFT:
i. Use, or provide others with, any software related to the Services designed to automate, modify, or display information regarding operation or function of the Services.
v. Create, use, offer, promote, or distribute any cheats, bots, or hacks.
vi. Access, acquire, copy, or monitor any portion of the Services, or circumvent the navigational structure of the Services.
x. Defraud, harass, threaten, or cause distress to any other user of the Services. (how many of you were harassed or threaten by players being reported for booting? I know a few ... )
xiii. Buy, sell, share, or transfer Use to the Services to or from any third party (including buying or selling Virtual Goods from or to other players for real money)."
I could add the part with the in game conduct .... you know rasial discrimination/ insults ... etc. but unfortunately you do not spend time in game to see this... mybe every 6 months for a GM buff.
It is your Team choice how you set events, promo's any game content! BUT...
... you guys have to ensure a fair game... that is your duty as GM's, this is what you ensure you will provide.
It is pathetic to see the RMT's on the official discord! speecheless .... (by the real name they use)
It is pathetic to see the same guy's with "friendly" BAN's for Booting... just to shut up the community.
booting and RMT's are the first reason for this server going in the ground! do you think this people give a S H I T, they will just move to another game/server to leech when are done here...
Defraud, harass, threaten, or cause distress to any other user of the Services. -
that's LOL... NC Soft has defrauded me multiple times with inaccurate rates. You fail a 50% chance 12 times in a row, and they'll try and tell you with a straight face.. that's normal, now give us more money.
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8 minutes ago, AshesOfAden said:
Its a same people who were before they just updated ticket system website as I had a reply from same "GM Illumi" not sure if we can call him GM ,
Even to log in to your "L2 account in website takes 30seconds"... kind of lame update for tickets...
Of they are just using the same names? The response time has tripled, the replies show they don't even read the messages we send, it has gotten so much worse, its beyond garbage as it sits now.
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2 minutes ago, AshesOfAden said:
Any updates on overprised einhasad store and review we gave? @Hermes or everything is ok now we can pay double as no one complains anymore?
I believe they are going to stick with the "Fu$k our cutomers, shut up and pay us" approach.
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The current support that NC Soft is outsourcing to is absolutely horrific. They just use a blanket "we can't help with that" for nearly everything. And when they are able to provide a service (which will typically take 5 messages and about 7 days) their response to that is something similar to "Log out for 3 days, and we will email you when we are done"
I am honestly trying to figure out why we're all still here? The prices have tripled for everything in the last year, the communication is non existent, you have removed nearly everything from the game and put it behind a paywall, and now you have outsourced to a "company" that seems to be run by one person who does nothing.
What are we paying you for again?
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1 hour ago, Get2ThePoint said:
I don't get it. The exchange rate of Einhasad Gold combined with greed of players makes the World Trading Post completely useless. What is the point of having it, if no one can afford to use it? Why not just link the Auction Houses for both servers into one platform? At least that way you cut out the Gold exchange rate mark-up. I get that you can't do anything about player greed, but World Trading Post seems broken before it ever started.
It's just one more manipulative tactic to try and get people to buy their inflated "gold"
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On 8/27/2023 at 1:17 PM, Connex said:
soooooooo instead of investing your money into gear that will allow you to farm 300+ bil per month, you just willingly gamble it away and wish that you get something good? Where did you see that you will get a stage 3 weapon?
Well, see, it's part of this event called Red Libra, where you can take your current stage 3 weapon, and you pay $2k to trade it in for a "random box" that contains another stage 3 weapon. If you go to the traders of the red libra event, you will see the ability to trade your stage 3 for a "box". However as I said in the original post, its a chance as to what you recieve in the box, so again ... NC Soft has an expectation that people are going to pay upwards of $2k for a "service" that doesn't guarantee you get what you want, and furthermore it's just as likely you get literally NOTHING, and get the same exact weapon in return.
Sooooooooooooooooooo it has nothing to do with my investment, and everything to do with NC Soft's expectations that things in the game should ALWAYS be a gamble and costs thousands of dollars just to pull the lever on the slot machine, without (in this case) winning anything at all.
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2 hours ago, Mete said:
it's not $1500, that's the cost of the service in Japan and Korea (cause their Einhasad coins cost 35% cheaper)
over here it costs .... $2000 (we pay $40/400 einhasad so 20,000 einhasad = $2000)
also, the "power within" event over here costs roughly twice as much as it cost in Korea/Japan and a bit more that double what it cost in Core
NCWest will never learn
$1500, $2000, $10,000 my point still stands. Why even bother? It's totally pointless ... $2,000 for a chance to get the exact same weapon.. then just light your money on fire? Who is making this up? we throwing darts at a board called, ridiculous things players will never do, and that's how you all decide your prices?
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This is where I think I get off this train. The fact that NC Soft thinks this is an acceptable price just proves this company and its employees are totally and completely disconnected from its customer base. 1500$ for a Chance... and you don't even win anything, you simply get a different weapon that one you already spent thousands on making in the first place?
Choo choo... last stop crazy town... Nope... maybe I'll check back in next update.
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That's not awkward, they've always been a better company than NC Soft America .... it's just another below average day here on the NA servers. We don't even have info on the red libra and maint is in less than an hour, while every other server has had it out for days.
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Yea!... Another red libra where no one will want to switch because there isn't any greater rune stones on the server... so excited !! .... NOT.
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yeah, so much for all of the improved communication. Nothing on forums, nothing on the website, nothing on discord.
It literally takes a gm 5 min to write something on discord.. but.. no... their customers dont even rate 5 min of their time.
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5 hours ago, Rothgar said:
what u want him to say? the only thing he can do is to say that he told to the relevant departments and thats that
It would be a 100% improvement over ignoring the issue for the last 5 months.
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6 hours ago, GM_EVA said:
Sorry for the confusion here.
It surely is part of the attendance event,
but 'our team' has been told from the relevant departments about the reason why the use of the two items at the same time is not possible for this event,
which is the reason I have mentioned above.
However, we will try to consider them in the future events.
Once again, we apologize for your dissatisfaction for this event.
Thank you.
@GM_EVA Why do you refuse to answer us about Greater Rune Stones? Why are you constantly ignoring the post while you answer others repeatedly?
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Welp, 2 Greater rune stones in game, 200b now. So one person out of 1000+ will be able to learn a skill, if they have 400 BILLION adena. Maybe in 4 months well get two more!?!?!?
Level 110 skills, and @GM_EVA @Wisp have starved the server so much, what was once 16b a stone is now 1150% increase in price, and the drop rate is nearly non-existent in game, AND you have a better chance of getting a dragon weapon that a Greater Rune Stone from the latest event boxes..
WELL DONE you two! Well done! You have taken something that is a staple of the game, something basic which all characters of level 110 should be able to get.. and destroyed any chance of anyone getting it. IN a time where your player base is telling you how utterly ridiculously high your prices are, you have decided to remove the GR stone and drive up prices... If you guys are writing a book on how to alienate a player base, make them all quit and destroy a game.. you guys are crushing it!!!!
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They'll always get some money, because people have to test the rates. After we test, we all come back here and warn others not to waste money. I bought 100 boxes, and I honestly have to say, it was the absolute WORST return I have EVER had... just utter and complete garbage. You're better off, as someone said, lighting your money on fire, you'll get WAY more entertainment out of that!
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Some of them aren't bots, many of them are solo players that don't have the gear (Because NC Soft starves everyone of gear unless you pay thousands $$) and this is the only way they can get points and XP. When I can't get a party, I am 100% going after flowers and lights.
If they are afk.. kill em, they're a great way to farm bloody coin. If there on your server, work with someone else to swap kills.
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Well, at least you put it out the day before.
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37 minutes ago, Rothgar said:
try read the EULA maybe u see something intresting...
EULA doesn't matter, NC SOft West has broken the EULA MANY times, they enforce it only when it is convenient for them. It only goes one way .. their benefit.
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Because NONE of you seems to understand how being a human works, let me help you. A NORMAL gaming company that cares, JUUUUUST a little bit about its community, after an announcement like... OH Well were removing the ability for you to change your classes or subclass with the chaos essence, would THEN follow that up with an update on WHY!
Why? Oh we have decided that were going to make red libra constant.. YAY
or
We decided to implement something NEW, or a NEW feature in the next content patch which should be MUCH sooner than you are used to, we will expand on this more, but don't worry it will be worth it!
FREAKING ANYTHING would be what a NORMAL community manager would do... you? You just say.. we're removing something you all use and were not saying anything or telling you anything because after TWO DECADES of our player base BEGGING for us to be more communicative... we just refuse to and will continue to hate on you...
Awesome @Hermes appreciate all the love, caring, understanding and communication...!..
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1 hour ago, JackyO said:
working as intended
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On 5/2/2023 at 3:15 PM, iAndouille said:
Hello @Hermes and other GMs
Is the goal for 2023 to definately kill our game?
You guys make feedback post and dont listen to anything
All promos are BOXES no one like , we are playing a game its not a Casino ..
The rewards from boxes are always the SAME, we do not need those items , where are the materials for dragon weapons? The splendor materials? The gods jewel materials? The dragon cloak announced 1 year ago is yet not here!!!
No more Briliant rose or pots from box,
Removed gran kain scrolls from everyone to put them again in a Overpriced price
No one needed an explanation on Royal black and Gold Ticket they exist for years and they are close of being useless also and we can all read also.
Where is the Anniversary Event?????? Nothing just Nothing from NCWest staff to make the PlayerBase happy. We are all quitting very soon bcz of such Management, No communication, Very bad promos, Very bad events,
the game has a potential of revenue that is very high and NCWest dont care, they dont listen, dont give us what we want, l2Europe is having great promos/event
Same in other regions
Only in NCwest we are getting nothing, Even anniversary event yearly has been removed
Thxs @Hermes for the Disaster.We Should reach out to the other official lineage 2 servers and see if they would allow us to "transfer" one toon with all our gear and leave Chronos and Naia for dead.
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200 billion adena, is what people are trying to sell rune stones for. Up from about 15b when they were a rare drop.
This needs to be addressed... it won't because NC Soft West and its GM's do not read or listen to forums.. but it needs to be.
KOREA HAAAAAAAAAAAAAAAAAAAAAAAAAAAAALP!
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LULU Lucky box?
More like LULU GARBAGE BOX!
I spent a couple billion in game (no WAY am I paying real money) Just utter trash. You get better rewards from the 100 free chests you can craft. Don't waste your time
Dear NC Soft America.... Where is any of what you promised ?
in General Live Discussion
Posted
Just like to follow up on this thread that was written by @Wisp below? Any comments?
You said you were going to provide an enhanced gaming experience, aside from you taking things away and making support utterly useless, Have yet to see anything close to "enhanced"
You said you were going to improve engagement and support.. well.. we all know about support.. or lack of it. Gm's / community managers have yet to say anything to players in the "new Discord!" Communication has actually gotten worse... Your "updates" are once a week right before servers go down. No roadmap, no patch notes, ZERO communication, and again, your support staff .... I cant even come up with a word that describes it, it is SO bad. I honestly don't know why you even have a support staff?
It's been a fiscal quarter, I think your player base has been more than patient waiting for these promises..
But we've all been playing long enough to know, none of this was going to happen, Same old NC Soft West, same empty promises and same ptw events that are falsehoods to the player base with less that honest rates.
Posted
Greetings, Lineage II Community!
Allow me to reintroduce myself as your Community Manager!
NCSOFT West has recently undergone a significant internal restructuring, resulting in the formation of NC America, a newly unified entity dedicated to providing an enhanced gaming experience to all our players.
Our goal is to improve engagement and support to levels beyond what we've achieved before. However, I want to acknowledge that the process of ramping up will take some time. We are committed to rebuilding and strengthening our connection with the community, and your patience and understanding will be greatly appreciated during this transition.
In the coming weeks and months, you can expect increased communication, regular updates, and a renewed focus on community engagement. Your feedback and insights will play a vital role in shaping the future of Lineage II. While we may not be able to respond to every post individually, rest assured that we are actively monitoring and compiling your feedback into comprehensive reports for the key departments and individuals working on these games.
Thank you for your continued support and dedication to our gaming community. I'm excited to reconnect as we embark on this new journey together. Please take this opportunity to reintroduce yourselves, share your thoughts, and let us know how we can make your experience even more enjoyable. Together, we will create an even stronger and more vibrant gaming community for Lineage II.
Kindest regards,
Wissp
Community Manager, Lineage II