@Hime @Hermes @Wisspwhy can't you answer me?
Why does a company take money from a customer and not release the account?
Good afternoon , I am very sad for not being able to play with my account again , I spent a lot of time , and money , and even after ncsoft received all the values back both in the forum and the support team ignores me and does not respond , they can not verify to release my account, why are you doing this to me?