EVERYBODY SHOULD KNOW!!! (actually no, that's wrong.... I guess nobody here has access to the system... and even the people that have access to the servers don't know it either, else it would have been fixed already, wouldn't it?)
But since we have here a lot of experts speculating, let me just add some more speculation&rants (speculation is just as delicious as all those tears that are cried because of the lag...)
* Manner system: Nope... I hope that's something that is implemented client side. I don't see a good reason why it should involve the server at all.
* Ranking system: sounds plausible, on the other hand I would expect it to be somehow batch processed and maybe even in a separate storage layer (Having seen some Korean NCSoft techies at O'Reilys Strata conference, I would imagine them to know how to handle big amounts of data)
* I can only imagine how messy a 15 (+a couple of years development time) year old system must look like. A hell of legacy code that nobody sane would want to touch
* Working(&waiting) between two time zones is already hard enough. I wonder how much extra toil is added with NCSoft West and NCSoft being two different entities.
* I guess the people at NCSoft West already know that they are knee deep in problems, more blaming&swearing won't help to speed things up.
* As much as I dislike seeing the 3 client max limit, I guess it's a good temporary step.
* Same with the disabled char creation. While char creation itself shouldn't be a problem, those toons want to get leveled....
* Complex systems are complex... Let the people work on the issue.. All those players that are hating and complaining about losing money (yes it sucks..) should invest an extra 5$ to send the people trying to solve the issues some cookies...