Hello @Wissp
Congratulations for your promotion and I hope you will enjoy your new role!
Here's a list of things we, as players, need to be added into the game to really enjoy some of the content of the game. I doesn't take much to be able to make this happen, hmmm just do it!
Splendor Fragments (tons and tons of them) to craft/upgrade Wings Of Splendor.
Bottle of a God's Soul (same here we need tons of them) to craft/upgrade God jewels such as necklaces, rings and earrings.
Dragon Claws (again a lot of them) craft/upgrade our Dragon Weapons to stg2 and stg 3!
Cloak promo (we need a real promo with increased rates and cheap scrolls)
Artifact Crystals (a real promo with cheap prices)
Greater Gems and Gem Energy! (a real promo with cheap prices not like the previous one that was a failure)
Shiny Kain Circlet Enchant scrolls (we need a promo with increased rates and cheap scrolls)
Shiny (we need a promo with increased rates and cheap scrolls)
Your team did a few good stuff in the past like pushing Shilen's Soul Crystals Lv10, Dragon jewels (ring,earring and necklace), Top Grade Ruby/Red Cat Eye, but that's not enough. From a PvE standpoint, we're trying to keep up with the changes you made to mobs damage.
As you can see, the list of things we need in the market is quite long, and I think I forget a few things here. You need to take a closer look to what people need to be able keep up with the changes to the game and give us a chance to enjoy the actual game content.
I'm just repeating what the community already said in a lot of different post but thank you for reading!