Hello,
Please contact our Support team by writing to support@ncsoft.com
Hello,
Please report to Support with this info, there isn't much we can do with it here on the forums: https://support.lineage2.com/hc/en-us
Thank you
Hello,
Very sorry to read you're encountering connection issues on this special day. It doesn't seem widespread though so I would advice contacting Support if you're still experiencing the issue. https://support.lineage2.com/hc/en-us
Merry Christmas !!!
Merry Christmas everyone !
Hello,
Please contact Support so they troubleshoot the issue with you: https://support.lineage2.com/hc/en-us
Please contact Support if you have connectivity issues so they can troubleshoot it with you.
Please contact Support about this issue if you haven't already: https://support.lineage2.com/hc/en-us
36 minutes ago, Oestemnet said:Considering i had not enough coins until i noticed it, yeah im sure i did not craft them...
Again, please contact Customer Support. They'll be able to look into it.
20 hours ago, Oestemnet said:I currently have 1,320 L2M coins, in the craft system both the cloak and the elixir show Qty 0/1 as if I had already crafted them, this is clearly a bug as no one had enough L2M coins in the previous days to craft either of those items.
https://ibb.co/dr0cjB5
https://ibb.co/m8H4tyGThanks
Are you positive you didn't craft them on another character on this account ?
Please consider contacting Support as well on this issue: https://support.lineage2.com/hc/en-us
37 minutes ago, extase1987 said:Many people are reporting since latest update the same problem and support redirects us to forum to tell about the issue.
At some point, someone has to take responsibility, either support, either forum moderator in order to raise the issue.
Thanks. I'll forward this topic to the team.
Hello,
Please consider contacting Support with this issue: https://support.lineage2.com/hc/en-us
Hello,
The best would be to contact Support with supporting screenshots: https://support.lineage2.com/hc/en-us
Thank you.
16 minutes ago, Buldos said:Why castle wasn't reseted during update? You vanished all tatoos and now all ppls forced buy new stuff with 30% TAX?
You'll find the dyes in warehouse.
Hi all,
Serial codes should be issued by PlayNC. You will then be able to redeem them on your NCW account.
Hello,
Please feel free to contact our Support team and they should be able to help you.
On 9/7/2021 at 2:22 PM, Slycutter said:Not letting me post to open topics in the forum sometimes. I cannot post to certain topics simply saves my reply and never posts is this a new issue?
Its very odd cleared my cookies cache used different browsers same issue keeps popping up.
Thank you.
Hello,
This is strange indeed and not something I've seen reported before. I checked your post history and none of your recent posts seem hidden. This is probably a browser issue on your side but we'll keep an eye out for similar reports.
So both in character creation. Thank you.
4 minutes ago, Grimnaw said:I have the same problem.
3 minutes ago, gags said:Thanks , its not a major issue , as I can still create a character and play , just wanted to report it as a bug for future updates.
Could you tell us where specifically ?
2 minutes ago, gags said:I did 4times , will upload video to youtube in a minute,
not sure if anyone else got same issue , as ofcourse i can create character but its not visible , just wanted to report for future investigations.
Thank you. We haven't had similar reports on the forums so far but I forwarded your report nonetheless. I do encourage you to reach out to Support though: https://support.lineage2.com/hc/en-us
monsters patches download error during installation
in Player to Player Support
Posted
Hello,
Please contact our Support team so they can troubleshoot this issue with you: https://support.lineage2.com/hc/en-us