SLA

Any suggestions how to reduce lag/dc problem from other players? Since ncsoft can't do anything about it, maybe someone knows how to solve or go around the issue?

Prestige subscription canceled until lag/dc issue is fixed, also expecting compensation.

What about the old players who already can't graduate because the level is too high to be a mentee? Will we get a chance to get the earring/mask? Why would I want to finish the mentee quest if I can't get the earring? Doesn't make sense.

Mixa, if you know everything so well, then please explain why the game was not disconnecting for at least 2 years with the same ISP? Only after the most recent game patches this problem started occurring (when the ranking system started). Did ncsoft move their servers that this packet loss started? I would suspect something is wrong with my connection, but as I see I am not the only one with the same problem. ISPs are different for most people, locations are different, PCs are different, though we all are experiencing the same issue. I think this problem is occurring because of client / servers, GMs should try to find the problem by investigating what they changed in the recent patches.

Same issue here, also Chicago. So I've done everything requested from the support team and basically got a BS answer like always to contact the ISP. The game was running perfect for a few years but after these last updates it keeps disconnecting and I'm giving up on it until I the issue is resolved. Who is curious the support answer here: Hello,Thank you very much for the information as this does appear to show the issue you are having.According to this report, your connection is suffering from packet loss. If you are not familiar with this term, it simply means the loss of data while in transit from point A (your computer) to point B (our servers). Packet loss can be caused by any of the following reasons: (1) The information received from your computer can either be corrupted or insufficient. (2) The information wasn't sent at all.So how does this affect you?In-game: The game fails in trying to adjust your position and resend the data multiple times to your last known location because too much data was lost in the transmission. Now, since Lineage 2 is a client/server setup, the game is always considered right (this is a security measure for anti-cheating/hacking). Thus, the game is forced to adjust your location to where the server last thought you were. This causes your character or NPC's to ""snap back"" or ""rubberband"" between the two sets (one set from your client, another from the server) of information. Since both sets are ""fighting"" between who is right, your character or NPC characters will appear to teleport back and forth while this ""fight for control"" happens. Since not enough data is received during this fight,the game will likely disconnect you because it thinks you are already offline.Installing and/or updating: In terms of installing and/or updating, a corrupted data might prevent you from obtaining the patch files intact. Thus, the download would either keep retrying multiple times to get the non-corrupted data or error out and stop.Because the loss of data is happening prior to it reaching our game servers, you will need to contact your Internet Service Provider for assistance. I would highly recommend sending them these results so they can visually see the issue you are suffering from.Please do not hesitate to contact us should you have any additional issues, questions or concerns.Regards, Edanne NCSOFT Support Team