My character is not elegible for transfer and this is why:
GM Aulakiria
8 hours ago
Hello there,
Upon checking, I found that there is a character named "SraKrishna" on Naia server which is one of the possible reasons why your character cannot queue up for our Server Transfer service. I hope this information helps.
If you have more to add, please let us know.
Regards,
GM Aulakiria
NCSOFT Support Team
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Valgar
8 hours ago
But the name should not be a problem since there is a placeholder with another name in Naia. The character SraKrishna in Naia is not mine. I dont get why i am not elegible to transfer just because another person has tha same name if my name in Naia is going to be different. I am getting this penalty because of others?
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GM Aulakiria
1 hour ago
Hello again,
Unfortunately your character is ineligible due to the reason previously stated. We advise you to change your name first before proceeding with the Server Transfer. Also try to remove your friends list and see how it goes. We can only hope for your understanding and we will await your response.
Regards,
GM Aulakiria
NCSOFT Support Team
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Really, why would i have to change my name if the placeholder in Naia has a diferent name?
So, i would have to waste 4k Ncoin and pay another 50$? And nothing about same name in both servers is mentioned in the Server Transfer page
Good job guys