@Juji Since i came back in December after couple years break I've seen worse customer service than I previously have at NC Soft. I've seen worse state of servers with lag for multiple months. You want people to buy prestige packs, nc coin runes/items but yet its unusable because of server lag. Extended downtime with no compensation, no compensation for so many random disconnects/deaths due to server issues? You make mistakes like with crafting packs misinformation so the people that kept some now have HUGE crafting advantage over the rest! So many mistakes, errors, misinformation, and blatant unable to keep servers in working performance. You always have to "consult" the dev team on everything with no real answers yourself? You "Revamp" mentee system while giving us no new rewards only the same crappy ones we've had for 4+ years how is that a rework? Every other market L2 is in has better shop items, reward items, and game features than we do? How is it we have the worst game market out of the WHOLE WORLD? How is it we have the worst GM's out of the WHOLE WORLD that fail to ban botters/adena sellers.. I've seen the same toon in giran on chronos spamming "WTB +x weapons/armor, WTB 1b adena $7, multiple payment methods we buy all!" for 3 weeks? But yet he hasn't been banned, ofc he doesn't buy he/she is a scammer but still you do not even monitor your own game servers with GM force. The things said in world shout by people are RL threats/RL Insults, saying they going to do things to peoples mom/sister. When will NCSoft wake up and do something about all I've just said?