Here are my thoughts on the game in its current state of content/management/promos:
Game Content:
There is no f2p content available in game anymore. There is literally no way for a player to begin the game, spend 100 usd every month, and be able to get gear in a manner that is required to enjoy the game normally. I don’t mean dragon wep stage 3 for everyone, but the basics.
We used to have primevil isle (now called jamoa) which dropped scrolls that everyone needed, but was only farmable by low-mid level toons. This helped promote an in game economy that was outside the p2w loot boxes, and gave f2p or players who didn’t spend as much something to farm towards. This has been completely removed in the last update, now not dropping scrolls at all. We know why you did this, its to put them in loot boxes and then sell a kain version later, so everyone has to spend for basic gear required to play.
We also are the ONLY region that does not have the f2p eihnassad coin store, which helps gear up low-medium players with basic items of need. We have the most watered down, feature removed version of Lineage 2 in any export region. At a minimum we should be equal to Japan or Innova on features and pricing and gear availability.
There are literally no drops anymore in the game. If you want to play, you have to pay. And pay A LOT of money at that.
A normal character must invest around 5,000 usd minimum to be able to sort of enjoy normal game content for their character’s level after 110-112 range. In order to compete in any PvP, add another 10,000 to 15,000 usd on top of that to just begin entry into that feature.
This is a beyond broken model, and is a perfect segway into the next main point
Promos:
The sales/promos/events/whatever you want to call them are beyond overpriced.
I am a high paying customer. Not top, but not low either. I spent about 1000 usd on the mystery box promotion because it was the 1st time we had god jewels in the loot box for months, and the box gave an xp item which I assumed meant the normal Christmas XP event we have gotten every year forever was sure to come.
Long story short, all boxes opened to consumables and timed enchant scrolls, my mystery box compounding took 5-6x the statistical amount to make a lvl 11 box, I failed gk3 click, failed sayha 5 click, got a greater agathion that’s worth maybe 100b. That 1000 usd got me maybe 200-300b in sellable stuff, none of which was an upgrade for me.
Just so you are on the same page as players, converting ncoin to adena means 1billion adena is about 0.50-0.80 cents depending the promos. This means 1000 usd should get me 500-800 billion adena. This doesn’t even consider the black market rmt side of things.
Follow this up with no xp event, and then the dragon slayer event which is now 4x last years price because you lowered the odds, and this makes me really want to quit.
I waited a year for this dragon slayer event. You had me for an easy 3 grand if it was last years event. Now it will cost me 9-12 grand to upgrade my weapon from stage 2 to stage 3. No thank you. I will find a new game.
Every single promo, you are clueless on the item’s in game value vs what you put them at. I don’t think any of the current ncwest gm team even remotely understands the game and the content that is in it. That’s unacceptable.
Sorry to break it to your team, but the normal video game player isn’t dropping 10-15-20 grand to play. If you get a few hundred bucks you are lucky, and if you don’t capture them after that’s spent, theyre going to quit. I understand the Korean model supports this structure. We are by and far the absolute most expensive export region. This is why your game is a dumpster fire at the moment.
Management:
I think this is the 3rd or 4th feedback request I have seen in the last 3-4 years. Every single time, multiple people post very constructive feedback. Every single time, it is 100% ignored by your team and korea based on the actions we see for the year following said feedback request.
You ignored a massively critical forum post for over a week which was all about how you purposely are trying to gouge your playerbase on the current dragon slayer event. You purposefully tampered with rates to try and make more money, and it now blew up in your face. We all know ncsoft did this on purpose, and so many people have quit its disgusting.
Pricing on all events is gouging to the extent its killing the game. Management we interface with seems to not care about the customers or our input.
Closing:
I am basically done with the game because of this slayer event fiasco. I will afk to the update in March to see how the dagger is changed. I guess that means you have 2-3 months to win me back over as a customer.
I have multiple friends who have quit in the past week. These people drop 1000’s on events. They removed augments, traded off gear, and logged out. They’re done done. As in not coming back.
You need to show us you care about retaining your customers. Not many people will start playing a 17 year old game from scratch that cost 10-20k to start.
We have the most over priced and watered down version of Lineage 2. Lower your price structure. Make us more like Japan’s model on gear availability. Stop messing with good events to try and price gouge us.