Ogrolina

So lots of days passed without any response or any solution... Even if u link GM to the post, they doesn't care, so i guess my friend is just going to play another game. Well done NCSOFT West.... Just a side note for every players: NCSoft in Seul is pretty active, the game is crowded, the community works, nothing like this West, they don't care about game problems / players or suggestions, they seem to care only for money, i'm really upset, i wish i could call‎ Taek Jin Kim or someone in charge in Seul to see what is going on... 2020 - Staff can't solve login problems on its own web, sure u can play the game, just can't login...

Hi Buldos, Thanks for your reply, ncsoft answered the tickets with the same text of first paragraph, but unlike you, didn't offer a solution yet. @Juji could u please check this? Thanks Adriano

Hi Juji and nc soft staff, my friend still can't log in, when he tries it, the site refreshs, it looks like he is getting connect to lineage2, then it changes to blade&souls, then when it refreshs again, its not connected, some kind of login loop, he tried another browsers, cleaned his cache, cookies and etc, he even tried to log in on his father's computer but still the same problem keeps happening. As i said before, he can play with his accounts, he just can't access account through the web, even if he tries to enter in nc shop using the link from the launcher (after connecting his in game account), he wont get connected to the site. What do u suggest? Is there anyway you can solve this problem? Adriano

Thanks, he tried this on all of his browsers, still can't log in.

Hi, my name is Adriano (character Ogromano) i'm sorry if i'm posting at the wrong place, but i'm writing this for my friend Raizeen10 because he doesn't speak english. My friend Raizeen10 (mail: josedupefi@....) from Talking Island server is having problems to login at ncsoft website since may 3, he can play with his characters but can't login and buy n coins or redeem the 16th anniversary code at the website with his accounts. He submitted a few tickets already but still couldn't have his problem solved, he made everything was told to do (update java etc) but no solution was presented to him. His Tickets numbers are: 23537891 23541202 23541203 Please, if u need more info just let me know. Thanks Adriano H.