It would be possible to sue NCWest for poor service, if several paid for the service and they have a terrible return to the customer. Any lawyer would win this case.
But, it is not a paid game, and it will never happen, until there is a team focused on keeping the game balanced, clean, as was the first Goddes of Destruction, we will never have satisfied players. I already said before, NCSOFT should hire illegal server developers, more people, more brains, better ideas.