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magirek

verification codes

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magirek    0

hello, what may be the reason that I do not receive verification codes? They also do not exist in the spam folder. It was all good until today.

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Jorep    11

On my first and main account the verification in mail is coming instantly but on my other 2 it comes after 2-5 mins, dunno why! Maybe u hurried up somewhere and bugged or maybe just your mail maybe u press the mails from NCsoft to be unwanted or something xD

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tat0    0

i have problem with send pin to login my other accpund, i tryed 1 day ago and today and any pind dont coming t my mail . suport here and can help me ?

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magirek    0
Posted (edited)

so far everything was fine, I waited 1 minute and now it does not come. I did not change anything.

my provider is from Poland :(.  I recommend gmail with him no problem.

I am waiting for the answer of the support.

Edited by magirek

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fraarra    0

What's happen? I don't receive my verification code that I need because I've got a Dynamic IP

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fraarra    0

Hello,

I'm sorry to hear our email has not reached you.

Please check your email directly through the email provider's web page, and not through a mail reader (such as Outlook or Thunderbird) or a mobile device (such as a smart phone or tablet) since these sometimes do not receive messages that have been flagged as spam. Double-check your spam folder to make sure the message isn't in there.

If you are still unable to locate the message, please set up a filter or ""safe sender"" in your mail account to prevent our messages from being sent to spam. Please set up a filter for the @ncsoft.com domain.

If your email provider does not have a safe sender's feature, adding the email (support@ncsoft.com) to your contacts list may also prevent them from being blocked by spam filters.

Let us know if you need any further assistance with this issue.

Regards,

GM Delta
NCSOFT Support Team

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magirek    0

so far everything was fine, I waited 1 minut, now it does not come. I did not change anything.

ncsoft support just got interested in my problem, I'm waiting.

(google trans)

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Yati    3

I had the same problem, I live in Poland and I have e-mail with www.interia.pl, thankfully everything is OK

google translator

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