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Known Issue: Server Login/Select Issue

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Hime    827
6 hours ago, PhoenixMitra said:

Greetings everybody,

We appreciate your patience and are able to confirm that the issue appears to be resolved. There will be a statement with more information a little later today. For now, you should be able to sign in without a problem.

Thank you!

Hi all,

I am still waiting on a few details that I would to include in our next statement about the issue we experienced so I will not be able to get this posted tonight. I hope to have everything finalized tomorrow so we can move forward.

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Moonzxy    0

I was able to login and play with no problem. However, just as they said "problem is resolved", I found myself could no longer login!

 

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Buldos    14

Couple days there wasn't login issues for me but tonight I got dc and now can't pass server selection.

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AnnaHeals    0

I can't log in either now, I click on Giran and nothing happens, I clicked on the other servers and same thing and nothing happens, Will this be permanent for me now until the issue is resolved or is there a chance it may work again later ?

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Torana    0

prob like 2 am at his place 

o says down now

all them botters and adena spam  idiots will be trying to auto relog making it worse

Edited by Torana

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brutacus    0
2 minutes ago, Moziek said:

u cant log while u will be banned :) hihi

 

I can log in perfectly since a few minutes ago

:D

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Juji    531

Hello All,

We are experiencing some connectivity issues with the Giran server. The server is available again, but we are still actively investigating the issue.

Thank you for your patience!

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Buldos    14

If have problem with passing server selection be patient. Rush on login attempts don't help. Just wait 10-15min and try again. It's seems like waves of posibility or imposibility to pass server selection. One hour ago logged 2 chars without any prob but two hours ago failed log 4 times with 5-10min delays between attempts.

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saulosom    1

Yesterday I could log in, but today I got the same problem 4 times and I couldn't log in.

Maybe it's not THAT fixed.

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iLre    0
4 hours ago, Moonzxy said:

I was able to login and play with no problem. However, just as they said "problem is resolved", I found myself could no longer login!

 

Have the same  tralalala they dont know whot they broke down like always :D

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FulerU    1
3 hours ago, Juji said:

Olá a todos,

Estamos enfrentando alguns problemas de conectividade com o servidor Giran. O servidor está disponível novamente, mas ainda estamos investigando o problema ativamente.

Obrigado pela sua paciência!

my connectivity problem has returned today. In talking Island

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Nymphadorae    53
3 hours ago, Juji said:

Hello All,

We are experiencing some connectivity issues with the Giran server. The server is available again, but we are still actively investigating the issue.

Thank you for your patience!

Not only Giran server Juji. We also can't connect to Naia on the Live servers :( it got fixed temporary yesterday, but today again the same "stop" at server selection screen :/

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Selknam    0

Yesterday I connected without problems, today the problem returned, I can not enter, I hope they fix it soon

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November    45

So, idk if this helps, though from two separate locations within the same city, I am getting 2 different results.

Location 1: 3 clients logged in, no problem. Log out 1

Location 2: Logged out client tries to log in, doesn't work... 2 other clients in location 1 still working.

Remote into location 1: relog client 1 in, no problem. Problem is isolated to Location 2. The main differences here are the networking infrastructure. At location 2 I have a lot of Firewalls and port forwarding needing to be done, and location 1 is nearly wide open. So, it could be a setting in the Modem, router, firewall, and (or) switch that is causing this issue. Will do some troubleshooting see if it goes anywhere.  

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November    45
12 minutes ago, November said:

So, idk if this helps, though from two separate locations within the same city, I am getting 2 different results.

Location 1: 3 clients logged in, no problem. Log out 1

Location 2: Logged out client tries to log in, doesn't work... 2 other clients in location 1 still working.

Remote into location 1: relog client 1 in, no problem. Problem is isolated to Location 2. The main differences here are the networking infrastructure. At location 2 I have a lot of Firewalls and port forwarding needing to be done, and location 1 is nearly wide open. So, it could be a setting in the Modem, router, firewall, and (or) switch that is causing this issue. Will do some troubleshooting see if it goes anywhere.  

Edit...................... 

Like most others, Power Cycling, Flushing DNS, Releasing and renewing IP haven't worked. Seeing how I am able to login from one location, and not another dictates that it is some form of authentication / communication error (network / program / or other). Another thing to note is that every time I try to reconnect it says that my account is still currently in use (even after waiting several minutes). Ironically enough I play from a laptop, so that rules out hardware xD Just means gotta wait till I get home :(  I feel for those who haven;t found a work around.

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