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CanadianJan

Prepaid Mastercard Or Prepaid Visa in Canada ?

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CanadianJan    1

Hi all & thanks to those of you that took time to read & answer this.

I'm located in Canada & I'd like to use a Prepaid Mastercard Or Prepaid Visa to buy NCoin. I have a monthly gamming budget of a hundred bucks U.S. & would like to put it towards the game. Is there any Canadians out there that use this method successfully ?  (Yes, I'm aware of PayPal & Credit Cards).

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CanadianJan    1

Well good news for me & hopefully some others. The following came from billing support:

 

David Yesterday at 10:36

Hello,

Thank you for contacting NCSOFT Support,

You can use a Prepaid Master card or Visa as your payment method if you wish to purchase Ncoin directly from our website.

If you have any questions, please feel free to ask.

Regards,

David
NCSOFT Support Team

Edited by CanadianJan
  • Thanks 1

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CanadianJan    1

I went with a low value $25 Visa Prepaid in the end as a "tester" & everything worked out fine.  There is an "activation fee" that is tacked on at your point of purchase which goes up incrementalliy with each higher value card. (And a little tax on top of that so our Prime Minister can get himself some nice things).

Also after Cad to US exchange when purchasing NCoin or whatever with the card,  there's almost another 25% gone, (as of today's date: Mar 16 2018).

In the end it's not cheap but it's still not too bad for hours & hours of entertainment.

*Purchasing NCoins to receiving them was 3 hrs

Edited by CanadianJan

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Quitted    42

As you have noticed prepaid visas are quite expensive but can do the job.

Don't use normal visas. NCWest doesn't apply the 3d secure protocol so everyone can punch in your codes.

Edited by Quitted

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Znipo    39

You should consider grabbing NCoin cards, or whatever they are called these days, if theyre sold near you, if not some online store might sell them.

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CanadianJan    1

Thanks for the tips & info. I looked into buying NCoin Cards but I can't find them in Canada. When I tried to purchase them from Amazon, I was met with a message stating that "the seller has blocked this purchase from your country", (Canada) .

  Just a little warning as to what transpired about 5 days ago.  My account got locked for suspicious activty after the NCoin purchase and I had alot of back/forth with many different named customer support staff.  It was starting to feel like a bad joke.  After typing out a long email & heading to Linkedin to see who the current Customer Support team people are & looking up their contact numbers, their bosses & contact info, I went to the Better Bussiness Bureau site , looked up NCSoft and found 75 related complants filed against them.

Now that I had compiled all this info I decided to wait a few more days for a reply from support.  Checked my email an hour ago from time of this post & nothing. I checked the credit card balance & the amount for the NCoin I purchasd had been reimbursed.  I then tried to login to my game account & was surpprised to see that I could login again, & of course the NCoin had been removed.

All I can say is this experience for me was frustrating and do not want to invest any money into this game at this time.  I still do not know why I had to got through this since there wasn't a follow up from customer support.

 

 

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CanadianJan    1

Thanks for the info. I looked at the site & read some of their corporate info, seems legit. 

Yesterday Support finally expalined to me what went down. For some reason after 2 days of having purchased NCoin with a Prepaid Visa my account was flagged " due to possible unauthorized payment activity ".   (A few days before purchasing, I had a dialog with Billing, I was assured I could use it to purchase NCoin).

Again thanks guys for your replies.

Edited by CanadianJan

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Vassy    22

Yes.. Ncsoft and their security payment system.. they blocked my PayPal account because once I have decided to purchase 8k coins for the first time ( before were smaller amounts) Followed by many tickets from my side and template answers from their side and eventually one  alive GM assisted me and said that my account cannot be unflagged by their security system but the defense can be lifted once per month if I ask them for that each month. Of course next month I've wrote them again to do the same and no matter how many emails from them I've forwarded they never unblocked me or lift the "defense". 

And you know why I prefer PayPal? Because you don't pay their HUGE taxes on every transaction in comparison to using Visa card..

And by the way few banks in my country (including my) blocked Digital River for good. So yes.. it's pretty tuff purchasing ncoins these days..

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I'll give you a tip. The fact that the ncwest does not apply the 3d secure protocol on prepaid visas does not mean that the company that issued the prepaid visa does not apply it. Example you try to buy nccoins with a prepaid visa but the payment is refused. Probably this depends on the fact that on the website of the company that issued the prepaid visa you have not activated the online shopping option that sends you a single-use password on your smartphone. Try this way.
 
P.s. oh dear. I'm doing Conguero's job but he gets paid for the job i've done. Well ..
Edited by AizenTheCheater

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