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xDpg7000x

system error 3746

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xDpg7000x    0
Posted (edited)

Im trying to log in with my account mail and after the verification mail that they send me it appears this message 

system error 3746

i google it and i see its for suspicious activity but i dont have any suspucious activitty i did that account only for report this problem my char name is JigsawIV

Edited by xDpg7000x

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PhoenixMitra    28

Greetings xDpg7000x,

Please send an email describing the situation to appeal@ncsoft.com for assistance.

Thank you!

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xDpg7000x    0
3 minutes ago, PhoenixMitra said:

Greetings xDpg7000x,

Please send an email describing the situation to appeal@ncsoft.com for assistance.

Thank you!

I did it and they say that the xigncode triggerd by 3rd programm but i dont know what it is and they say that they close the account and ia cant log in since that happens

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NegoDrama    2

You come in contact with the appeal and they accuse you of being suspected of being licit or being connected.

In my case I checked all the emails and made a reporter saying that my account was accessed from another region and even then they let me know without even checking what happened Appeal # 23331493.

My two accounts were simply blocked by "Suspect" and not by proof.

It is sad to see that you have been dedicated to your character for more than 3 years and the NCSoft team simply "suspects" and not having something concrete blocks you.

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Srelock    8

Similar thing happen to me i tried to log in and nordvpn was running in the background they baned my 6-year-old toon and i live in London and the server i was connected to was in london stil got banned.

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NegoDrama    2

The support team of NCSoft are coming to the edge of ridicule, they say analyze closely but what really happens is not that, a friend of mine received was unlocked by the Team even receiving the same punishment.
Finding that a person like more than 4 years playing will risk getting involved with something that is going to hurt.
Sad to see how they analyze nothing.

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