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second transfer quest items lost


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I have 2 character lvl 39 each (alpine a palus knight and  lhy an elven knight) they had the quest of lvl 35 and 37 finished  and the quest of lvl 39 at the half... all this before the update , and now i log in the game and i dont have nothing ( no quest log , no item quest... nothing ).

im sorry for my bad english and i appreciate an answer please.


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