fallensoldier Posted November 12, 2019 Share Posted November 12, 2019 So you play practically a year on the server of the guys, then one day they decide that your account will be banned .... So you think ... It's an American company, they are competent and fair. You send a tickt to question the reasons, as your account is clean, you believe that you will surely realize that it was a mistake, that the system randomly banned you or etc ... Even because you know there are hundreds of accounts clearly practicing illegal acts. , and still there every day logging in and playing (bots). Not my friends, I'm sorry informal but that's not how Nsoft treats its customers ... You will simply receive a message generated by robot saying that you have been punished in one of the many alternatives below and that the other ticks will not be answered. and End ... A year of dedication, time, money respecting the rules, it all doesn't matter because the robot has decided that you are no longer welcome on your server. 1 Link to comment Share on other sites More sharing options...
fallensoldier Posted November 12, 2019 Author Share Posted November 12, 2019 One less soldier 1 Link to comment Share on other sites More sharing options...
mixa Posted November 12, 2019 Share Posted November 12, 2019 You've got the option to roll a new toon or quit. Random perma bans do happen of course, but there is nothing you can do, just move on. Link to comment Share on other sites More sharing options...
Psychocat Posted November 12, 2019 Share Posted November 12, 2019 My accounts have been locked several times because I play with VPN (game is unplayable to me otherwise), but in the end I always got unbanned because I did nothing wrong. If you got permabanned it means you probably did some illegal stuff, no point in QQing in the forums, we already have enough cheaters as it is. Link to comment Share on other sites More sharing options...
wakai Posted November 12, 2019 Share Posted November 12, 2019 @Hime @Juji Funny thing is that not only do these stupid algorithms ban many accounts that did nothing wrong, they don't even care whether the account pays or not. Way to saw off the branch you're sitting on. @Psychocat Ignorance is bliss. 2 Link to comment Share on other sites More sharing options...
BlackvenonXD Posted November 12, 2019 Share Posted November 12, 2019 exactly!! and no use sending tickt explaining or questioning ... will always receive the same answer generated mechanically by robots ... as for the friend there is not ignorance but stupidity 1 Link to comment Share on other sites More sharing options...
fallensoldier Posted November 12, 2019 Author Share Posted November 12, 2019 13 hours ago, mixa said: You've got the option to roll a new toon or quit. Random perma bans do happen of course, but there is nothing you can do, just move on. I'll follow! I don't live in lineage and you? Link to comment Share on other sites More sharing options...
fallensoldier Posted November 12, 2019 Author Share Posted November 12, 2019 On 12/11/2019 at 11:04 AM, Psychocat said: My accounts have been locked several times because I play with VPN (game is unplayable to me otherwise), but in the end I always got unbanned because I did nothing wrong. If you got permabanned it means you probably did some illegal stuff, no point in QQing in the forums, we already have enough cheaters as it is. Good for you! Hope they always unlock your accounts, because otherwise there will be nothing you can do to reverse it !! It is none of your business but my accounts are all clean, I play the same way in all and only one has been blocked .... More my complaint here is not for the lock but for the lack of clarity in the process! I Forun is to post questions, complaints and suggestions .... Link to comment Share on other sites More sharing options...
mixa Posted November 13, 2019 Share Posted November 13, 2019 9 hours ago, fallensoldier said: I'll follow! I don't live in lineage and you? Hardly. Link to comment Share on other sites More sharing options...
Karesz Posted November 13, 2019 Share Posted November 13, 2019 (edited) 11 hours ago, fallensoldier said: Good for you! Hope they always unlock your accounts, because otherwise there will be nothing you can do to reverse it !! It is none of your business but my accounts are all clean, I play the same way in all and only one has been blocked .... More my complaint here is not for the lock but for the lack of clarity in the process! I do not know if you are 10 years old or just stupid, but Forun is to post questions, complaints and suggestions .... Age and stupidity has nothing to do with each other. According to my current experience, most people get more stupid when they grow older because they start to grow their false self confidence. Also, you should not be rude at a Forum, it decrease your chances. Are there anyone who knows the acc/pass/mail access of the account which got banned, I know it is very rare, but sharing account is actually against the eula and account can be locked because of this in some cases. Edited November 13, 2019 by Karesz Link to comment Share on other sites More sharing options...
Moderators EmperorLeto Posted November 13, 2019 Moderators Share Posted November 13, 2019 Greetings everybody, Please be respectful of each other and stay on topic. Link to comment Share on other sites More sharing options...
BlackvenonXD Posted November 14, 2019 Share Posted November 14, 2019 On 11/11/2019 at 11:30 PM, fallensoldier said: So you play practically a year on the server of the guys, then one day they decide that your account will be banned .... So you think ... It's an American company, they are competent and fair. You send a tickt to question the reasons, as your account is clean, you believe that you will surely realize that it was a mistake, that the system randomly banned you or etc ... Even because you know there are hundreds of accounts clearly practicing illegal acts. , and still there every day logging in and playing (bots). Not my friends, I'm sorry informal but that's not how Nsoft treats its customers ... You will simply receive a message generated by robot saying that you have been punished in one of the many alternatives below and that the other ticks will not be answered. and End ... A year of dedication, time, money respecting the rules, it all doesn't matter because the robot has decided that you are no longer welcome on your server. you probably bought Ncoins from a store not authorized by Nsoft ... and although it is not clear that this is subject to permanent blocking, I highly doubt that they will provide this assistance to you. Link to comment Share on other sites More sharing options...
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