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BurnCycle

Insanely bad quality of service of this company

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BurnCycle    23

@Juji @Hime

I've been playing many games, including this game, for many years. In whole me life, i honestly never seen such incompetence in managing a game like in here. It seems that they purposely do this to make people leave the game for some reason that i don't understand.

In the last 2-3 patches it's been policy of the team to publish incomplete patch notes few days before the update goes live. Now this alone is something no one does, for obvious reasons, all company games launch the patch notes with some weeks in advance for there players to prepare them selves for the changes. (specially in MMORPGs) Now in this company they do something even worst, they hide critical information from the patch notes and, as it happened on this update they REFUSE to give information about it.

Now, in my case i've lost more then 100b in the past 3 updates cause of them failing to include information in the patch notes. On this update @Juji and @Hime ignored relevant questions from there players (like me) about potential changes that were not included in the patch notes. For our surprise those questions turned out to be relevant as the changes went ahead with no prior warning. The result was making another 100b investment (and a huge time loss) pretty much useless again.

Personally, the only reason i play this is because of the group of friends i have in this game. If it was for the decisions this company makes, i would have quited a long time ago. Maybe it's time for the community to open their eyes and force them to improve the quality of the services they provide. There is no excuse for us to not have a basic quality of service in our loved game.

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KV3SH    0

So you're saying you had no prior knowledge or access to the current patch notes? You could have read the EU version and gathered much information not to mention that the NA version had them posted for some time now.

 

I'm not really sure what you mean in your post.

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BurnCycle    23
6 minutes ago, KV3SH said:

So you're saying you had no prior knowledge or access to the current patch notes? You could have read the EU version and gathered much information not to mention that the NA version had them posted for some time now.

 

I'm not really sure what you mean in your post.

The changes on the upgrade weapon/armor system was not included on EU patch notes. I have no idea if they got them. Most of the items removed here in the latest update were refunded on EU. Not here.

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GaDa    0

dont spend more bilions i am shure in 4 updates from now we will get antharas earring

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KV3SH    0
12 minutes ago, BurnCycle said:

The changes on the upgrade weapon/armor system was not included on EU patch notes. I have no idea if they got them. Most of the items removed here in the latest update were refunded on EU. Not here.

Yes, they were because folks in my discord were talking about it WAY before NA posted patch notes. And what items were removed? None of my items were removed.

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fluffie    1

It's not about removing the item, it's about the lack of full detail on the patch notes and the amount of time giving to player to make the adjustment , for example the appa stone was removed without telling anyone about it in the previous patch notes and now the new upgrading system cost of upgrading the weapon and armor is 20x more. for people who collect the crystal slowly because they don't want to buy adena are screwed. And all @Juji did was make a screenshot in one of the post  btw the cost of upgrading the weapon is 20x now in this patch without updating the patch notes webpage and when burncycle asked juji will the armor affected by this change, juji did not respond to this vital question.   

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Deadly_Evis    10

Here is another update not included in the so called "patch notes".  Land of Chaos and Plunderous Plains is changed.  Adena drops have been reduced to almost nothing in these areas!  1700-2500 adena is a JOKE!  I have canceled my prestige packs. 

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Free2play    45

Sadly this is very true. Many Important information were not disclosed in the Patch notes. Not sure why Adena Nerfed once again almost 98% on couple of areas ( From 40K Adena down to 800 ) . It seems that the game is only Free to log in :( . There is no way to progress with out using the l2 store. I guess i have to Cancel prestige packs.

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Andomiel    3
6 hours ago, Deadly_Evis said:

Here is another update not included in the so called "patch notes".  Land of Chaos and Plunderous Plains is changed.  Adena drops have been reduced to almost nothing in these areas!  1700-2500 adena is a JOKE!  I have canceled my prestige packs. 

Close to doing the same thing too. Returned to the game after long time and was beginning to enjoy farming at certain low level areas that are not insanely crowded (obviously not talking about Pavel...). The documented change of mats not being sellable (and now not droppable in these areas any more) destroyed my adena making chances. I only have two accounts, I have a life, I do not want to create more just to be able to sustain my main character.

Also, the change in blazing swamp is ridiculous! The area, at least the first day I checked, is completely not playable as it is an FFA arena and unless you are a heavy DD you have no chance of doing anything. At least in the previous version of the area if you were lucky you could get an area for yourself and stay for some time. Hell, I even managed to make the 1000 items in just one afternoon with my alt. Needed luck but was doable, what I saw yesterday was crazy... On the other hand, the change in bloody swamp is better as the area is not for farming but for leveling. In one overnight xp I got 0 drops, nothing except adena, but my iss got from 96 to 97,5 in 7 hours with 0 vit. That is good.

Thank you very much for the exalted rewards, good thing that for once you considered the players that have already finished the q. Also, EV now does not have aggro mobs which is again good for us, undergeared strugglers.

In short, I believe that in this patch, you made some effort to fix and improve some things, but it seems that you also made some effort to destroy some things, in both efforts, you succeeded. And imagine I did not have enchanted skills or weapons or whatever all the other heavy investors are complaining about. Let's see if some of the destroyed gets back to normal at some point.

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Sesh    26
On 1/16/2020 at 4:10 PM, KV3SH said:

So you're saying you had no prior knowledge or access to the current patch notes? You could have read the EU version and gathered much information not to mention that the NA version had them posted for some time now.

 

I'm not really sure what you mean in your post.

We play on NA server, we should not have to check other countries updates to see what is happening in our country.

If you don't know what people mean, then why are you even responding? Go back to EU

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