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High Latency Experienced After Game Update

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J0S3San    0

I cant conected in game..

When open the windows of game, only the message (exit) appears and the game closes.

im from Brazil. Some Br ssame problem?

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PhoenixMitra    35

Greetings everybody,

We are sorry to hear this! Please feel free to reach out to our Support team, so we can collect more data and pinpoint what is happening.

You can submit a ticket via the Support tab above or by sending an email to support@ncsoft.com.

Thank you!

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Crossmouth    0
20 hours ago, PhoenixMitra said:

Greetings everybody,

We are sorry to hear this! Please feel free to reach out to our Support team, so we can collect more data and pinpoint what is happening.

You can submit a ticket via the Support tab above or by sending an email to support@ncsoft.com.

Thank you!

i did submit a ticket, it ended up with no solution. they kept on saying my ISP is the problem and my ISP is having high latency without admitting that the problem is coming from you.. i did what i was instructed and still the problem is there.. i have no problems in playing any MMORPG EXCEPT Lineage2. i can even play CSGO while downloading an update for my PC WITHOUT any lag. so please dont tell me that my ISP is the problem. 

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Alaesia    18

There is no point to type to Your support. The only respond I am getting from You guys it's like automated bot. So if You treat everyone in the same way I even don't want to waste time to try. You made now an ninja Queue on Naia? When You realize already that doesn't change anything? By putting queue You kick only players in the a** more than You do that usually. Restart the server, or do something, let us play or close that game already and let's all move forward.

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