Nione Posted April 30, 2020 Share Posted April 30, 2020 (edited) @Juji a friend is trying to log in to the site to get the rewards but is not getting it. The site loads and returns to the main page. Have you tried other computers, other browsers and cache cleaning nothing works but he is logged in normally in the game. For this problem he can't even log in to open a ticket or open a post here on the forum. Could help? Edited April 30, 2020 by Nione Link to comment Share on other sites More sharing options...
BrazilianGuy Posted April 30, 2020 Share Posted April 30, 2020 Up! where is ncsoft in troubleshooting? @Juji Link to comment Share on other sites More sharing options...
Barnabas666 Posted April 30, 2020 Share Posted April 30, 2020 y I was trying now more than 10 min to get to login screen Link to comment Share on other sites More sharing options...
Nymphadorae Posted April 30, 2020 Share Posted April 30, 2020 Website usually "locks out" people from the same IP after login several accounts in a short period of time (like when clamming these rewards). If incognito mode or trying for another PC doesn't help, wait 24h and try again tomorrow. Also this might be related: https://forums.lineage2.com/topic/17998-dc-fest/?tab=comments#comment-122210 Link to comment Share on other sites More sharing options...
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