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Since yesterday maintenance there are many dc around server, only me got at least 5 dc on my main char plus another on buffer (not all acc get dc same time). Ppl disappearing from pts, I can see friends many times log out/in. I think its again dc fest for some region and this time is EU.

btw: my internet connection is perfect and normal way I dont have dc for weeks

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Last 2 months  the game is completely unplayable , all boosts , all prestiges went to trash...
We dont want cats  and danty's ... 
Queue- Lag-Dc-Queue-DC-Lag  , this game is not funny anymore....
I sent tickent and the answer was that my pc has problem and my connection ...  really now...

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Would be cool if NCSoft would have a talk with their backbone provider...As usual it seems that my problem is the Telia network:

my ping is going up to 730ms average (worst: 1200ms) when entering the Telia network... 

 

unformatted it's unreadable, but for anyone that actually takes care about numbers:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           xxx -    1 |  149 |  148 |    0 |    0 |    2 |    0 |
| xxx -    0 |  153 |  153 |    4 |    9 |   53 |   11 |
| xxx-    0 |  153 |  153 |    2 |    9 |   20 |    8 |
|  xxx -    0 |  153 |  153 |    3 |    9 |   22 |   10 |
|                           145.254.3.100 -    0 |  153 |  153 |    4 |    9 |   19 |    9 |
|                           145.254.2.185 -    0 |  153 |  153 |    5 |   11 |   44 |    9 |
|                ae17-100-xcr1.muc.cw.net -    0 |  153 |  153 |   16 |   23 |   43 |   22 |
|                    ae21-ucr1.vie.cw.net -    0 |  153 |  153 |   24 |   30 |   46 |   27 |
|                     telia-gw.vie.cw.net -    0 |  153 |  153 |   24 |   29 |   38 |   30 |
|                  win-bb4-link.telia.net -   91 |   33 |    3 |    0 |  730 |  743 |  743 |
|                  ffm-bb2-link.telia.net -    2 |  145 |  143 |  312 |  358 |  394 |  352 |
|                  prs-bb4-link.telia.net -   97 |   32 |    1 |    0 |  724 |  724 |  724 |
|                 rest-bb1-link.telia.net -    0 |  152 |  152 |  108 |  117 |  142 |  117 |
|                  atl-b24-link.telia.net -    0 |  152 |  152 |  123 |  133 |  155 |  136 |
|                  dls-b22-link.telia.net -    0 |  150 |  150 |  341 |  700 | 1325 | 1191 |
|ncsoft-ic-317391-dls-b22.c.telia.net.10.115.62.in-addr.arpa -    0 |  150 |  150 |  335 |  696 | 1329 | 1176 |
|                   64.25.32-9.ncsoft.com -    0 |  150 |  150 |  327 |  693 | 1302 | 1183 |
|                  64.25.32-26.ncsoft.com -    1 |  147 |  146 |  340 |  678 | 1282 | 1183 |
|                 64.25.37-140.ncsoft.com -    1 |  146 |  145 |  331 |  701 | 1302 | 1155 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)

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  • L2 Team
19 minutes ago, Keyra said:

Would be cool if NCSoft would have a talk with their backbone provider...As usual it seems that my problem is the Telia network:

my ping is going up to 730ms average (worst: 1200ms) when entering the Telia network... 

 

unformatted it's unreadable, but for anyone that actually takes care about numbers:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           xxx -    1 |  149 |  148 |    0 |    0 |    2 |    0 |
| xxx -    0 |  153 |  153 |    4 |    9 |   53 |   11 |
| xxx-    0 |  153 |  153 |    2 |    9 |   20 |    8 |
|  xxx -    0 |  153 |  153 |    3 |    9 |   22 |   10 |
|                           145.254.3.100 -    0 |  153 |  153 |    4 |    9 |   19 |    9 |
|                           145.254.2.185 -    0 |  153 |  153 |    5 |   11 |   44 |    9 |
|                ae17-100-xcr1.muc.cw.net -    0 |  153 |  153 |   16 |   23 |   43 |   22 |
|                    ae21-ucr1.vie.cw.net -    0 |  153 |  153 |   24 |   30 |   46 |   27 |
|                     telia-gw.vie.cw.net -    0 |  153 |  153 |   24 |   29 |   38 |   30 |
|                  win-bb4-link.telia.net -   91 |   33 |    3 |    0 |  730 |  743 |  743 |
|                  ffm-bb2-link.telia.net -    2 |  145 |  143 |  312 |  358 |  394 |  352 |
|                  prs-bb4-link.telia.net -   97 |   32 |    1 |    0 |  724 |  724 |  724 |
|                 rest-bb1-link.telia.net -    0 |  152 |  152 |  108 |  117 |  142 |  117 |
|                  atl-b24-link.telia.net -    0 |  152 |  152 |  123 |  133 |  155 |  136 |
|                  dls-b22-link.telia.net -    0 |  150 |  150 |  341 |  700 | 1325 | 1191 |
|ncsoft-ic-317391-dls-b22.c.telia.net.10.115.62.in-addr.arpa -    0 |  150 |  150 |  335 |  696 | 1329 | 1176 |
|                   64.25.32-9.ncsoft.com -    0 |  150 |  150 |  327 |  693 | 1302 | 1183 |
|                  64.25.32-26.ncsoft.com -    1 |  147 |  146 |  340 |  678 | 1282 | 1183 |
|                 64.25.37-140.ncsoft.com -    1 |  146 |  145 |  331 |  701 | 1302 | 1155 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v1.00 GPLv2 (original by Appnor MSP - Fully Managed Hosting & Cloud Provider)

Thank you, this is very helpful as we suspect there could be issues from that network. Our team is investigating further!

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I can confirm that this night was again a huge DC festival. About 10 friends around the world got DC at the same time.

At around 1a.m. (GMT+1) I saw 2x party members logoff while in combat at the same time, my mentee disconnected and reconnected immediately 5 minutes later. I wrote him if he got DC also and he replied "yes".

So i kept watching and 1 hour later, 1 of my character for 0 reason also got DC. While my other character was still connected. So I connect again, and suddently I saw Blazing Swamp much more empty than before.

Affecting zones: Blazing Swamp, Alligator Island

In &chat I asked if some people noticed this too and indeed it seems that a lot of friendlists noticed this incident also.

I usually "never" get any DC -> lucky me, but first time in a month, I got 2x DC yesterday morning and during day while my buffer was still connected.

Glassfiber 500mbps connection here, running a stable NAS at home for over 3 years without interruption. So my ISP is really reliable. When I get a "connection cut", my NAS send me locally emails to tell me, usually it is not more than 1-2 seconds delay. My NAS hasn´t reported anything for past 2 days, so it must come from NC and Telia.

Running a MSI GL63 95FK (24GB Ram, 1TB m2 SSD where the game is installed, 5TB of HDD, 2TB SSd, RTX 2070) laptop through Ethernet cable.

I am a network engineer & security expert, the problem I could analyze from traffic comes from Telia problems and NC, not from our ISP since I have a friend who works for my ISP and he keeps me updated when something has happened and has sent me already multiple times backtracks of my logs.

I can confirm once we "leave" European routers, the connection becomes worse quickly.

C:\Users\>tracert 209.95.147.101

Tracing route to 209.95.147.101 over a maximum of 30 hops

  1     2 ms     1 ms     2 ms  fritz.box [192.168.178.1]
  2     3 ms     2 ms     2 ms  78.141.176.130
  3     4 ms     1 ms     2 ms  213.135.247.7
  4    11 ms     9 ms     9 ms  213.135.247.2
  5    11 ms    11 ms    10 ms  ipv4.decix-frankfurt.core1.fra1.he.net [80.81.192.172]
  6    11 ms    11 ms    10 ms  ffm-b2-link.telia.net [213.248.92.33]
  7    97 ms    97 ms    98 ms  ffm-bb2-link.telia.net [62.115.142.194]
  8     *        *        *     Request timed out.
  9    97 ms    97 ms    98 ms  rest-bb1-link.telia.net [62.115.122.159]
 10    98 ms    97 ms    97 ms  rest-b1-link.telia.net [62.115.119.85]
 11   101 ms   102 ms   104 ms  rest-bb1-link.telia.net [62.115.119.84]
 12   102 ms   107 ms   101 ms  ash-b1-link.telia.net [80.91.248.157]
 13   102 ms   101 ms   102 ms  rest-bb1-link.telia.net [80.91.248.156]
 14   104 ms   103 ms   102 ms  ash-b1-link.telia.net [80.91.248.157]
 15   102 ms   103 ms   105 ms  rest-bb1-link.telia.net [80.91.248.156]
 16   107 ms   103 ms   102 ms  ash-b1-link.telia.net [80.91.248.157]
 17   103 ms   102 ms   103 ms  rest-bb1-link.telia.net [80.91.248.156]
 18   103 ms   103 ms   106 ms  ash-b1-link.telia.net [80.91.248.157]
 19   104 ms   103 ms   102 ms  rest-bb1-link.telia.net [80.91.248.156]
 20   104 ms   105 ms   104 ms  ash-b1-link.telia.net [80.91.248.157]
 21   103 ms   105 ms   103 ms  rest-bb1-link.telia.net [80.91.248.156]
 22   104 ms   104 ms   104 ms  ash-b1-link.telia.net [80.91.248.157]
 23   104 ms   104 ms   105 ms  rest-bb1-link.telia.net [80.91.248.156]
 24   105 ms   106 ms   104 ms  ash-b1-link.telia.net [80.91.248.157]
 25   104 ms   104 ms   104 ms  rest-bb1-link.telia.net [80.91.248.156]
 26   105 ms   105 ms   106 ms  ash-b1-link.telia.net [80.91.248.157]
 27   106 ms   104 ms   107 ms  rest-bb1-link.telia.net [80.91.248.156]
 28   106 ms   107 ms   107 ms  ash-b1-link.telia.net [80.91.248.157]
 29   106 ms   105 ms   104 ms  rest-bb1-link.telia.net [80.91.248.156]
 30   109 ms   106 ms   110 ms  ash-b1-link.telia.net [80.91.248.157]

Trace complete.

C:\Users\>tracert 64.25.35.220

Tracing route to us.ncsoft.com [64.25.35.220]
over a maximum of 30 hops:

  1     1 ms     2 ms     1 ms  fritz.box [192.168.178.1]
  2     3 ms     2 ms     3 ms  ******
  3     *        *        *     Request timed out.
  4     9 ms     9 ms     9 ms  213.135.247.2
  5     9 ms    10 ms     9 ms  ipv4.decix-frankfurt.core1.fra1.he.net [80.81.192.172]
  6    11 ms    13 ms    10 ms  level3-as3356.10gigabitethernet3-7.core1.fra1.he.net [216.66.87.198]
  7     *      127 ms   126 ms  ae-32-0.ear1.Dallas1.Level3.net [4.69.210.141]
  8   128 ms   127 ms   128 ms  4.59.197.34
  9   127 ms   128 ms   126 ms  us.ncsoft.com [64.25.35.220]

Trace complete.

C:\Users\>tracert 64.25.35.104

Tracing route to 64.25.35-104.ncsoft.com [64.25.35.104]
over a maximum of 30 hops:

  1     1 ms     1 ms     1 ms  fritz.box [192.168.178.1]
  2    25 ms    12 ms     6 ms  ******
  3     *        *        4 ms  213.135.247.7
  4     *       12 ms     9 ms  213.135.247.2
  5    11 ms    10 ms     9 ms  ipv4.decix-frankfurt.core1.fra1.he.net [80.81.192.172]
  6    10 ms     9 ms    10 ms  level3-as3356.10gigabitethernet3-7.core1.fra1.he.net [216.66.87.198]
  7     *        *        *     Request timed out.
  8   127 ms   126 ms   128 ms  4.59.197.34
  9   128 ms   128 ms   128 ms  64.25.35-104.ncsoft.com [64.25.35.104]

Trace complete

 

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