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NCOIN never arrived


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Hello, 3 days ago I purchased 1600 Ncoin from you with paypal, I got the receipt on my email and everything.

But NCOIN did not come. 

I proceeded to buy NCOIN again and it worked.

I send ticket and got no reply.

But on other tickets I send I got reply very quickly.

Can I have my 20$ back pls?

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