Error when starting the game

[BladeDeath 0]

Good night, today I tried to log in, everything was going well, until the time to start the game, the game starts and seconds later it closes again, I already checked the files, restarted the internet and the computer and I still see the problem, I I checked my computer and everything was fine, I wonder if anyone could help me, because the problem is not here.

[Harperz 28]

maybe you are banned?

open a support ticket.

Edited May 17 by Harperz

[Hyunkel 9]

Hi, please get in touch with Support indeed. They'll help you troubleshoot the issue: https://support.lineage2.com/