Dargor Posted June 4, 2020 Share Posted June 4, 2020 1 hour ago, Bethra said: I have dealt with them on numerous times. They have always been prompt and polite. Maybe changing your tone would help? I don't understand why some have problems when I have none. It's technically a free game. If you wish to spend money that is up to the individual. Free being the operative word. I too have dealt with them on numerous occasions and I can agree that they have been polite. However, they haven't been prompt nearly on every interaction I have had with them, they give canned and sometimes completely off topic replies and I would expect at the very least billing support to not take a couple of days to get back to me. Technical support's response time was fine the other day, maybe that had something to do with juji prompting those having issues to "submit tickets asap". Link to comment Share on other sites More sharing options...
mixa Posted June 4, 2020 Share Posted June 4, 2020 2 hours ago, Alchohealer said: i hope you aware they dont do these.. they just update and run server without care for nothing just $ Oh man, that really made me laugh The sad thing is.... you're probably right. Link to comment Share on other sites More sharing options...
Cudez Posted June 5, 2020 Share Posted June 5, 2020 I cant list my Greater Garnet lv1 into AH even though there are other Greater Jewels listed there. Link to comment Share on other sites More sharing options...
Hyperlite Posted June 5, 2020 Share Posted June 5, 2020 6 minutes ago, Cudez said: I cant list my Greater Garnet lv1 into AH even though there are other Greater Jewels listed there. Maybe u have 10 items for sale already 1 Link to comment Share on other sites More sharing options...
Cudez Posted June 5, 2020 Share Posted June 5, 2020 12 minutes ago, Hyperlite said: Maybe u have 10 items for sale already nop. Link to comment Share on other sites More sharing options...
Cudez Posted June 5, 2020 Share Posted June 5, 2020 Also seems to be a bug where the Box only gives Greater Garnets and no other Greater Jewels lvl1... People have got like 2-3 of Garnets and nothing else, and there are like 5-6 Greater Garnets in Giran and 0 others. Link to comment Share on other sites More sharing options...
b0uff0s Posted June 5, 2020 Share Posted June 5, 2020 10 hours ago, Bethra said: It's technically a free game. If you wish to spend money that is up to the individual. Free being the operative word. well technicaly this is not an excuse. free to play doesn't mean it's a charity, people spend money they expect something back 1 Link to comment Share on other sites More sharing options...
ProDigY Posted June 5, 2020 Share Posted June 5, 2020 14 hours ago, anoripta said: I put as an example i kill a mob alone = 20000 adena in FOS i kill a mob in party (1 members close) = 10000 x 2 adena in FOS i kill a mob in party (1 members in city) = 10000 x1 adena in FOS i kill a mob in party (6 members in city) = 3000 x1 adena in FOS I know that Adena is divided but the members in the city don't get adena should win the same adena as killing alone regardless of party members please respond if it is a problem or should I modify something Looks like to me that you're exploiting the party bonus & seek to benefit from the adena drops as well. Link to comment Share on other sites More sharing options...
ProDigY Posted June 5, 2020 Share Posted June 5, 2020 2 hours ago, b0uff0s said: well technicaly this is not an excuse. free to play doesn't mean it's a charity, people spend money they expect something back Yup. Also, customers should receive a guaranteed service or positively gained outcome in return for their purchases. You're supposed to receive a guaranteed upgrade or item. Instead, the L2 store is managed like a online casino which is marketed to teens. Not to mention exploiting customers. But hey... people are free to choose to be exploited as they wish. Link to comment Share on other sites More sharing options...
Cudez Posted June 5, 2020 Share Posted June 5, 2020 now got 2nd Greater Garnet from Box... box is bugged AF Link to comment Share on other sites More sharing options...
Cudez Posted June 5, 2020 Share Posted June 5, 2020 I cant even compund the Greater Garnet lv1... wtf Link to comment Share on other sites More sharing options...
GhostShadow Posted June 5, 2020 Share Posted June 5, 2020 4 hours ago, Cudez said: I cant even compund the Greater Garnet lv1... wtf @Juji @Hime Agreed, there is definitely something wrong with Greater Garnet. You still get the passive bonus when equipping it, and the skill works, but you can't compound them or register them in AH. Please look into these issues for us asap. If you'd like to extend us a one-time chance to trade these faulty Greater Garnets for another Greater jewel of our choice, I'll gladly take you up on that offer. I won't ask for too much, a greater diamond/ tanza/ obsidian/ cat's eye/ red cat/ amethyst will work.(Hey, it never hurts to ask. ) Link to comment Share on other sites More sharing options...
FoToMoTo Posted June 6, 2020 Share Posted June 6, 2020 21 hours ago, Cudez said: I cant even compund the Greater Garnet lv1... wtf Its well known bug with Greater Garnet, its come reward with old version of Garnet. All you need is to make support ticket with exchange request for current Garnet version. Link to comment Share on other sites More sharing options...
Mystikal Posted June 6, 2020 Share Posted June 6, 2020 It's why Greater Garnet drops so often this event. Link to comment Share on other sites More sharing options...
GhostintheShell Posted June 6, 2020 Share Posted June 6, 2020 On 6/4/2020 at 1:23 PM, Alchohealer said: @Hime Why dont you close server once and for all...? since you guys cant keep it fixed from bugs and lags...Also dont forget your support team is slower than death itself i ve been waiting for 1 answer for almost 26 hours now cuz of @Juji fault late info about Gem Energy item..Come on we are your costumers dont ignore and answer our questions you really like losing money cuz of your stupidy?...Tell me 1 example of support teams who needs 26 hours to answer a simple question... Tell me other games are acting really quick than you guys..... Can you offer a solution instead of incessantly whining and complaining? I want to hear intelligence, methodical intelligent solutions offerings. Link to comment Share on other sites More sharing options...
MartikaCS Posted June 7, 2020 Share Posted June 7, 2020 Do you understand that 11,000 night coins = $500 US dollars? Impossible!!!!! Link to comment Share on other sites More sharing options...
MalumInSe Posted June 8, 2020 Share Posted June 8, 2020 On 6/6/2020 at 3:43 AM, FoToMoTo said: Its well known bug with Greater Garnet, its come reward with old version of Garnet. All you need is to make support ticket with exchange request for current Garnet version. I received an email the other day. They are supposed to fix this soon. Good luck on figuring out what "soon" means. I give up. Link to comment Share on other sites More sharing options...
b0uff0s Posted June 8, 2020 Share Posted June 8, 2020 for the people complaining about the promos, here you go https://www.youtube.com/watch?v=NKVfRY53qIY 1 Link to comment Share on other sites More sharing options...
Nymphadorae Posted June 9, 2020 Share Posted June 9, 2020 23 hours ago, MalumInSe said: I received an email the other day. They are supposed to fix this soon. Good luck on figuring out what "soon" means. I give up. Quote The Greater Garnet Lv. 1 is not currently compoundable. We are working to change this out in a future maintenance with a working version. https://forums.lineage2.com/topic/17745-known-issues-dawn-of-heroes-0642020-live/ Link to comment Share on other sites More sharing options...
Cudez Posted June 10, 2020 Share Posted June 10, 2020 (edited) I refrain my bug report that Night Market box only gives Garnet lv. 1... I just got a Greater Red Cat's Eye lv. 1 from box. https://imgur.com/a/YKzzUoL Edited June 10, 2020 by Cudez Link to comment Share on other sites More sharing options...
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