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Unscheduled Live Maintenance: Thursday, June 4


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Damn there are a lot of whinny bitches on here 

You're right, it is just a game.  But it's also a game where some have invested real money.... that's not something to be sniffed at, neither is it 'crying'.  The game is loved by many, but do you rea

I put as an example i kill a mob alone = 20000 adena in FOS i kill a mob in party (1 members close) = 10000 x 2 adena in FOS i kill a mob in party (1 members in city) = 10000 x1 adena i

1 hour ago, Bethra said:

I have dealt with them on numerous times. They have always been prompt and polite. Maybe changing your tone would help? I don't understand why some have problems when I have none. It's technically a free game. If you wish to spend money that is up to the individual. Free being the operative word.

I too have dealt with them on numerous occasions and I can agree that they have been polite. However, they haven't been prompt nearly on every interaction I have had with them, they give canned and sometimes completely off topic replies and I would expect at the very least billing support to not take a couple of days to get back to me. Technical support's response time was fine the other day, maybe that had something to do with juji prompting those having issues to "submit tickets asap".

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2 hours ago, Alchohealer said:

i hope you aware they dont do these.. they just update and run server without care for nothing just $ :D 

Oh man, that really made me laugh xD

The sad thing is.... you're probably right.

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Also seems to be a bug where the Box only gives Greater Garnets and no other Greater Jewels lvl1... People have got like 2-3 of Garnets and nothing else, and there are like 5-6 Greater Garnets in Giran and 0 others.

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10 hours ago, Bethra said:

It's technically a free game. If you wish to spend money that is up to the individual. Free being the operative word.

well technicaly this is not an excuse. free to play doesn't mean it's a charity, people spend money they expect something back

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14 hours ago, anoripta said:

I put as an example

i kill a mob alone = 20000 adena in FOS

i kill a mob in party (1 members close) = 10000 x 2 adena in FOS

i kill a mob in party (1 members in city) = 10000 x1 adena in FOS

i kill a mob in party (6 members in city) = 3000 x1 adena in FOS

I know that Adena is divided

 

but the members in the city don't get adena

 

should win the same adena as killing alone regardless of party members

please respond if it is a problem or should I modify something

Looks like to me that you're exploiting the party bonus & seek to benefit from the adena drops as well.¬¬

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2 hours ago, b0uff0s said:

well technicaly this is not an excuse. free to play doesn't mean it's a charity, people spend money they expect something back

Yup. Also, customers should receive a guaranteed service or positively gained outcome in return for their purchases. You're supposed to receive a guaranteed upgrade or item. Instead, the L2 store is managed like a online casino which is marketed to teens. Not to mention exploiting customers. But hey... people are free to choose to be exploited as they wish.

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4 hours ago, Cudez said:

I cant even compund the Greater Garnet lv1... wtf

@Juji @Hime Agreed, there is definitely something wrong with Greater Garnet. You still get the passive bonus when equipping it, and the skill works, but you can't compound them or register them in AH. Please look into these issues for us asap. If you'd like to extend us a one-time chance to trade these faulty Greater Garnets for another Greater jewel of our choice, I'll gladly take you up on that offer. I won't ask for too much, a greater diamond/ tanza/ obsidian/ cat's eye/ red cat/ amethyst will work.(Hey, it never hurts to ask. :D )

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21 hours ago, Cudez said:

I cant even compund the Greater Garnet lv1... wtf

Its well known bug with Greater Garnet, its come reward with old version of Garnet. All you need is to make support ticket with exchange request for current Garnet version.

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On 6/4/2020 at 1:23 PM, Alchohealer said:

@Hime Why dont you close server once and for all...? since you guys cant keep it fixed from bugs and lags...Also dont forget your support team is slower than death itself i ve been waiting for 1 answer for almost 26 hours now cuz of @Juji fault late info about Gem Energy item..Come on we are your costumers dont ignore and answer our questions you really like losing money cuz of your stupidy?...Tell me 1 example of support teams who needs 26 hours to answer a simple question... Tell me other games are acting really quick than you guys.....

Can you offer a solution instead of incessantly whining and complaining? I want to hear intelligence, methodical intelligent solutions offerings.  

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On 6/6/2020 at 3:43 AM, FoToMoTo said:

Its well known bug with Greater Garnet, its come reward with old version of Garnet. All you need is to make support ticket with exchange request for current Garnet version.

I received an email the other day. They are supposed to fix this soon. Good luck on figuring out what "soon" means. I give up.

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23 hours ago, MalumInSe said:

I received an email the other day. They are supposed to fix this soon. Good luck on figuring out what "soon" means. I give up.

xD

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The Greater Garnet Lv. 1 is not currently compoundable. We are working to change this out in a future maintenance with a working version.

https://forums.lineage2.com/topic/17745-known-issues-dawn-of-heroes-0642020-live/

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