XXCatania_EtnaXX Posted June 7, 2020 Share Posted June 7, 2020 What's up with this company? Link to comment Share on other sites More sharing options...
Nymphadorae Posted June 7, 2020 Share Posted June 7, 2020 Quote Support Ticket? 3 Days And Still No Answer COVID + weekend + influx of players that submit tickets left and right. https://forums.lineage2.com/topic/18035-delay-in-customer-support-ticket-response/ Link to comment Share on other sites More sharing options...
MalumInSe Posted June 8, 2020 Share Posted June 8, 2020 (edited) They responded to me within 24 hours, give or take. I guess it just depends on what you asked them. Also, did you submit ticket only through their online site, or did you email them? I always email support. Edited June 8, 2020 by MalumInSe Link to comment Share on other sites More sharing options...
Surgical Posted June 8, 2020 Share Posted June 8, 2020 They dont work on the weekend 1 Link to comment Share on other sites More sharing options...
XXCatania_EtnaXX Posted June 10, 2020 Author Share Posted June 10, 2020 On 7/6/2020 at 12:36 PM, Nymphadorae said: COVID + weekend + influx of players that submit tickets left and right. https://forums.lineage2.com/topic/18035-delay-in-customer-support-ticket-response/ I think the Emergency is already done. Don't search now fantasy excuses please....just they have to work now as all other ppl. Link to comment Share on other sites More sharing options...
Daikon Posted June 10, 2020 Share Posted June 10, 2020 # 23543388 opened since 5/11 still no outcome. And if I don't reply every two days, it gets closed automatically to never be answered. Link to comment Share on other sites More sharing options...
Nymphadorae Posted June 21, 2020 Share Posted June 21, 2020 On 08/06/2020 at 3:07 AM, Surgical said: They dont work on the weekend I got a ticket solved last Sunday, so some of them do Link to comment Share on other sites More sharing options...
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