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Dyabeu

create new accounts

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Dyabeu    0

I tried to set up an account with different IPs including the phone. Any sensible advice ideas?
Each time the same message:
Create Your Free NCSOFT Account
Already have an NCSOFT Account? Log in now.

Account Creation Failed.
You are not authorized to create an account.

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magistralis    21
On 21/06/2020 at 2:29 AM, Dyabeu said:

Hello,
is it possible to create new accounts or characters?

The creation of new accounts are disabled.

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Kaily    6
Posted (edited)

I have same issue, contacted ncsoft and I received some suggestions that I already tried and don't work, changed ip, browsers, pcs etc, I'm not between the banned countries. I did not create a new account since many months. Tried on multiple days/weeks. All my firewalls/javascript/java restictions are put on allowed for accounts.ncsoft.com/lineage 2 websites.

"
We have reviewed your issue, and it appears that your attempts are being blocked by our system due to security measures we have in place. While we are unable to override these restrictions, we do have some suggestions that have helped other users that you can try:

  • Use a different Internet browser
  • Make sure that Javascript is enabled
  • If you are using a VPN/proxy, disable the service
  • Verify that the device timezone is properly set for your location
  • Take your time filling out the form
  • If you have had too many failed attempts, wait 24 hours before making another attempt


Please understand that if you're unable to resolve your issue with the above suggestions, then I'm afraid you wont be able to create an account. Again, we are unable to override these restrictions."

 

Kind Regards,

Kaily

Edited by Kaily

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On 21/06/2020 at 2:29 AM, Dyabeu said:

Hello,
is it possible to create new accounts or characters?

I have the same problem.

Is not even more 'free to play'.

They can't solve this. They can't solve a lot of this.

Solution? Creat a new account on another Internet. I did in my sisters house.

 

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WutWutWut    48

i dont get how new ppl are supposed to created accounts after 2 tries they will just give up

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18 hours ago, WutWutWut said:

i dont get how new ppl are supposed to created accounts after 2 tries they will just give up

That is why there is no new players! :D

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I'm sue that new players won't have the same issue as you all r having =). 

You all know why you cannot create a new account, let's keep that way, there are too many bot on the server and gm's are working hard to avoid them, we don't need more. Thx!

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