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CHar not receivein pm or mentor invites


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My char  it's not receiving pm or mentee invintes, even if he's online. and this happen only with one char that i have. my other two chars i receive pm and the mentor invite without problem. I had submited a ticket but didn't get any suficient response if there's an estimate to solve my problem.

I have uploaded videos on youtube showing i but until now i didn't get an answer to my problem.

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On 7/13/2020 at 10:59 PM, DaneWithman said:

My char  it's not receiving pm or mentee invintes, even if he's online. and this happen only with one char that i have. my other two chars i receive pm and the mentor invite without problem. I had submited a ticket but didn't get any suficient response if there's an estimate to solve my problem.

I have uploaded videos on youtube showing i but until now i didn't get an answer to my problem.

May two chars are from different servers?

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