L2quote Posted January 4, 2021 Share Posted January 4, 2021 5 hours ago, PhoenixMitra said: Greetings everybody, Please open a ticket with our Support team, using the Support tab above, so we can take a closer look. We have been keeping an eye over the last few hours, but need more information from you to troubleshoot this. Thank you! You guys should take the advice and send a ticket. I have been having no lag and no d/c the whole time of the event on 3 accounts. Maybe your internet provider is possibly overloaded. We are in a pandemic and more people are staying home. Internet usage is also higher. What i'm trying to say is that its not a good thing to restart the server if only a handful of people are having the issues. That would cause a bit of an outrage with all the players that don't. Then again, i'm on Naia. So I have no idea how the server is running on Chronos. Link to comment Share on other sites More sharing options...
alebri78 Posted January 4, 2021 Share Posted January 4, 2021 I opened the ticket and in response they ask me to check if I have malware or viruses! O_O please all open a ticket otherwise nothing moves here before 13 2 Link to comment Share on other sites More sharing options...
CataPvE Posted January 4, 2021 Author Share Posted January 4, 2021 17 minutes ago, alebri78 said: I opened the ticket and in response they ask me to check if I have malware or viruses! O_O please all open a ticket otherwise nothing moves here before 13 Yea man, that's a joke, i told them i didnt install anything,it just failed to work since 9-10 AM bucharest,athens time. It's not from Me I think they always have some problems with european people and another guy who said we have internet problems I have 1 gbs connection is one of the best in the world and i play other online games like dota and i never disconnected,like ever. Link to comment Share on other sites More sharing options...
CataPvE Posted January 4, 2021 Author Share Posted January 4, 2021 @Juji@Hime This seems to be a problem not only for 1-2 players , can you do a server restart or anything like that to fix this problem? in 6 hours i make 24 hours i couldnt stay more than 2 mins in-game. And now is 4 AM my time so the internet isnt overloaded at all. i tryed again and got disconncted after 2 mins on all 3 heroes. Link to comment Share on other sites More sharing options...
Kaily Posted January 4, 2021 Share Posted January 4, 2021 Same problem here, as I saw Europe is affected. Link to comment Share on other sites More sharing options...
CataPvE Posted January 4, 2021 Author Share Posted January 4, 2021 And i think about 30-40% are europeans on chronos.... Link to comment Share on other sites More sharing options...
Sukar Posted January 4, 2021 Share Posted January 4, 2021 Restart the server, is frustrating to login after 10 min online and wait in queue 30-40min. Link to comment Share on other sites More sharing options...
JohnSnow Posted January 4, 2021 Share Posted January 4, 2021 11 hours ago, PhoenixMitra said: Greetings everybody, Please open a ticket with our Support team, using the Support tab above, so we can take a closer look. We have been keeping an eye over the last few hours, but need more information from you to troubleshoot this. Thank you! so? how is the "keeping an eye on the situation" going? you geniuses can't fix this, can you? Link to comment Share on other sites More sharing options...
BHammer Posted January 4, 2021 Share Posted January 4, 2021 the server is so bad i cant even stay 30 min online to take Attendance reward Link to comment Share on other sites More sharing options...
Sukar Posted January 4, 2021 Share Posted January 4, 2021 6 disconnects in 2h, good job | Your subscription has been cancelled successfully. Link to comment Share on other sites More sharing options...
Trixas Posted January 4, 2021 Share Posted January 4, 2021 Is the launcher ok atm? cause it doesnt load for me Link to comment Share on other sites More sharing options...
Trixas Posted January 4, 2021 Share Posted January 4, 2021 seems like launcher had one of those moment of privacy and now is bk on ^^ Link to comment Share on other sites More sharing options...
wh1tesnake Posted January 4, 2021 Share Posted January 4, 2021 NC you will do somthing whit this server? I cant log from 30h. i dont need your shit compensation for this. i need to can play! Link to comment Share on other sites More sharing options...
elvz Posted January 4, 2021 Share Posted January 4, 2021 Guys, its not a server lag, check your tracer to it. Switch to other internet provider or use 4g. In my case its works fine. Link to comment Share on other sites More sharing options...
Moderators PhoenixMitra Posted January 4, 2021 Moderators Share Posted January 4, 2021 Greetings everybody, Since we communicated this before: https://forums.lineage2.com/topic/20427-chronos-server-latency-and-capacity/, the reason we are sending players to our Support team is simply to rule out any issue beyond the higher than normal traffic. Thank you for your help with this! Link to comment Share on other sites More sharing options...
Trixas Posted January 4, 2021 Share Posted January 4, 2021 1 hour ago, elvz said: Guys, its not a server lag, check your tracer to it. Switch to other internet provider or use 4g. In my case its works fine. I think to follow your advice cause seems to me very profound and logical ,maybe i need to change my provider cause i m not happy with it 10 years now...hell time for a change,always has let me down but yeah better change it cause ncsoft has trouble handling the lag and the continious dc!...but i think i ll better call saul Link to comment Share on other sites More sharing options...
xMados Posted January 4, 2021 Share Posted January 4, 2021 Hi, i had the some probleme, but I fix it by TURN OFF THE FIREWALL ! Link to comment Share on other sites More sharing options...
alebri78 Posted January 4, 2021 Share Posted January 4, 2021 3 hours ago, elvz said: Guys, its not a server lag, check your tracer to it. Switch to other internet provider or use 4g. In my case its works fine. you have not solved anything, they have fixed them, I have not changed anything and now it works (and I do not see what problem a provider can have that makes me download at 130mb / sec and 5 ping) Link to comment Share on other sites More sharing options...
CataPvE Posted January 4, 2021 Author Share Posted January 4, 2021 It worked for me since 10 AM Europe time untill now 1 hour, and than i got disconnected on 3 from 4 chars i had online without any reason. Link to comment Share on other sites More sharing options...
Harperz Posted January 4, 2021 Share Posted January 4, 2021 On 1/3/2021 at 9:17 PM, Tora said: @HarperzUuuh!!......and this should help u to think https://forums.lineage2.com/topic/20451-live-server-maintenance-wednesday-december-23-2020/ have you opened a ticket as they say? did you try a rout trace? as for me, i don't have dc or lag. maybe i am blessed (sarcasm) Link to comment Share on other sites More sharing options...
medustheorchater Posted January 4, 2021 Share Posted January 4, 2021 Playing from UK. Haven't had any dc last 2-3 days. Link to comment Share on other sites More sharing options...
Tora Posted January 5, 2021 Share Posted January 5, 2021 11 hours ago, Harperz said: have you opened a ticket as they say? did you try a rout trace? as for me, i don't have dc or lag. maybe i am blessed (sarcasm) 13 hours ago, alebri78 said: you have not solved anything, they have fixed them, I have not changed anything and now it works (and I do not see what problem a provider can have that makes me download at 130mb / sec and 5 ping) This!! plus they will not gonna tell you where,when and why they fail.have you seen any answer from them?but.....hey now i dont have DC anymore.......kind a magic for ya right dude??? Link to comment Share on other sites More sharing options...
Harperz Posted January 5, 2021 Share Posted January 5, 2021 7 hours ago, Tora said: This!! plus they will not gonna tell you where,when and why they fail.have you seen any answer from them?but.....hey now i dont have DC anymore.......kind a magic for ya right dude??? Naia or Chronos? plus holidays are over and 130mb / sec and 5ms ping from unknown source doesn't mean everything is alright it's the route to the server that can mess things up, just saying Link to comment Share on other sites More sharing options...
IvanDragunov Posted January 5, 2021 Share Posted January 5, 2021 Same from here..I am playing from Greece..And after the DC we have to wait to log in again... Link to comment Share on other sites More sharing options...
CataPvE Posted January 7, 2021 Author Share Posted January 7, 2021 Can you please fix the server disconnection ? Thanks. I mean .. wtf ? each 2 days we have 1 day we cant play ? @Hime@Juji Its back again the mass diconnection Link to comment Share on other sites More sharing options...
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