Degus Posted January 29, 2021 Share Posted January 29, 2021 2 weeks on 1 support ticket when I gave up and asked for the manager's email, the response was like, we understand your frustration, we are looking into this matter. That's not at all what I asked, 2 more times I ask to talk to some1 higher, crickets! I pm juji, ask for a better email, nothing! I search around for a few email addresses I could reach out to and received no reply from them. Any one know how to reach higher ups? Link to comment Share on other sites More sharing options...
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