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L-COIN drops not working


Cauldron

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Yes, your right L2 Coins are not dropping anymore in elemental zones. Why is it that every update we get it seems like they break other mechanics in the game? Do you guys have a QA department? If not open a public test server so we can tell you what to fix before it goes live. I am a paying customer (VIP) and your failure to check the updates is costing (me) time and money. We need to be compensated for our time and money until you fix the issues. Your company needs to learn to respect its players time and money.

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Be interesting to see if they look at the L-Coin drop rate as well...

As I believe when you hit level 40 and collect your first coin  it tells you, you can get upto 400 coins a day.... yet im lucky if i break 80 a day...

 

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I believe there was a mistake only the player who kills the monster, receives L2 Coin and the other members of the party, receive 0
It makes no sense.
And I wish I could go back and buy 1,000 Spirit Ores a day for 100k adena.
Please fix it
@Juji

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5 minutes ago, xCaim said:

I believe there was a mistake only the player who kills the monster, receives L2 Coin and the other members of the party, receive 0
It makes no sense.
And I wish I could go back and buy 1,000 Spirit Ores a day for 100k adena.
Please fix it
@Juji

Totally Agree

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On 2/5/2021 at 2:17 AM, Juji said:

We are already investigating.

And how your investigation is going? L2 coins still do not drop.

It is already 5 days you are investigating. I guess any customer-oriented company would already fail if they didn't solve customer problem within five days. NC just got used that we are addicted to L2 and they can be as slow as possible, ignore customers and provide no proper feedback.

Question is: when you will fix L2 coin drops?

Please provide the date and time when this will be fixed.

Thanks in advance!

P.S. Please note, that question is not "what are you doing ?" (with the answer - "investigating"), but "when this issue will be fixed"?

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@Juji @Hime
And how your investigation is going? L2 coins still do not drop.

It is already 5 days you are investigating. I guess any customer-oriented company would already fail if they didn't solve customer problem within five days. NC just got used that we are addicted to L2 and they can be as slow as possible, ignore customers and provide no proper feedback.

Question is: When you will fix L2 Coin drops?

Please provide the date and time when this will be fixed.

Thanks in advance!

P.S. Please note, that question is not "what are you doing ?" (with the answer - "investigating"), but "when this issue will be fixed"?

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@Juji

Already Tested Areas:

Outside Ant Nest: Zero Drops L2Coins... 2 days in a row... 24h/day

Encanted Valley: Zero Drops L2Coins... 2 days in a row...24h/day... You will say its elemental zone... (Earth)

Ivory Tower Crater: Zero Drops L2Coins... 4 days... Still Elemental Zone!! (Earth)
 

Cemetary: 20 L2Coins in 1 day... its something... (Water!!!)

Wind Plateau: Zero Drops L2Coins... Since Update!!! (Earth)

 

all these playing solo without boxes!!!

 

thnx in advance

 

 

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1 hour ago, gronion said:

@Juji

Already Tested Areas:

Outside Ant Nest: Zero Drops L2Coins... 2 days in a row... 24h/day

Encanted Valley: Zero Drops L2Coins... 2 days in a row...24h/day... You will say its elemental zone... (Earth)

Ivory Tower Crater: Zero Drops L2Coins... 4 days... Still Elemental Zone!! (Earth)
 

Cemetary: 20 L2Coins in 1 day... its something... (Water!!!)

Wind Plateau: Zero Drops L2Coins... Since Update!!! (Earth)

 

all these playing solo without boxes!!!

 

thnx in advance

 

 

Forgot to mention:

 

Blazing Swamp: Zero Drops L2Coins... 2 days... Elemental Sone (Water)

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The problem with stuff like this is the transparency involving the whole update procedure. We got detailed patch notes for mundane things no-one cares about and there was no information concerning reduced adena rates and L2Coins not working like before. Moreover, the patch notes were released 1 day prior to the update deployment, this by itself is unacceptable for a major update.

There are 2 possible scenarios, 1)the plug and play patch they got from Korea has other settings which they didn't adjust before the live release or 2)they stealth nerfed these things.

In the first scenario, why wasn't the problems resolved in last weeks maintenance? Changing the adena rates is like 30 seconds, the L2Coin drop might be more complicated and might need a custom fix from Korea. But you should at least inform us about the situation, something in the lines of" We have confirmed the issue and we are waiting for a patch, we are sorry for the inconvenience", and send some mail ingame with some compensation.

In the second scenario just tell us the truth, that this is how it's going to be, so people can make their decisions.

It's unprofessional to change the rules of a game without any announcement, it shows disrespect towards your player base and customers,  your communication skills are severely lacking at best. Company politics need to seriously be reconsidered IF this business is to remain afloat, @Juji @Himeplease transfer this complaint to the upper ups, don't just accept this situation and remain in the sidelines while this whole project inevitably sinks.

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