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The way I see it is, we the paying customers (VIP Players) have been robbed for 3 weeks.  We have been robbed of our time, money and effort.  The failure to fix the adena rate and l2 coin drop issue in a timely manner has cost us severely. Think of it like this :

 

VIP 10 cost 30,000 points to maintain which is equal to $375 dollars. Part of the benefit is the 300 % item drop rate. The adena rate and l2 coin drop has been broken for three weeks, but you are still charging me VIP points.

 

So basically, in a nutshell WE HAVE BEEN ROBBED.  Compensation should be awarded to VIP players for the failure to fix the issue quickly.

 

Reset the benefit duration for all VIP players to cover the time period that affected our benefits.

 

Failure to correct issues in a timely manner should NOT cost players their benefits which are pay ahead of time.

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To put in another perspective, you could lease a luxury car like a 2021 Mercedes-Benz A-Class for $375 a month. Think about it that way and you will see where I am coming from. How would you feel if you were paying a $375 dollar lease and the car did not have a steering wheel ?

 

food for thought …….

Compensation is  ----->  ((( owed )))  --------> to VIP Players.

 

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Arsh I see your frustrations...

but some food for thought... if you purchased a merc and it had no steering wheel? wouldn't you send it back and then next time buy from a different company...?

 

something you already know i'm sure.. but you don't have to pay to play this game it is your choice to pay, if this was a subscription platform like it used to be many years ago i would be in line to agree but now because at its core this is F2P i cannot and NCsoft will not either.

lot of player get mad because they spend 100's every month and still don't get what they want... this is because L2 is a giant 'Gatcha' machine a Casino... everything is based off of % rates for success. drops, enchants, loot crates etc

 

If you indeed are spending 375 a month i would suggest you cut that down to an amount you would literally be willing to burn at the end of every month. why? because when the server closes one day and NCsoft moves onto the next more profitable project when has all that money got you?
 

you probably could have bought that merc out right...

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On 2/25/2021 at 2:47 AM, Shinra said:

Arsh I see your frustrations...

but some food for thought... if you purchased a merc and it had no steering wheel? wouldn't you send it back and then next time buy from a different company...?

 

something you already know i'm sure.. but you don't have to pay to play this game it is your choice to pay, if this was a subscription platform like it used to be many years ago i would be in line to agree but now because at its core this is F2P i cannot and NCsoft will not either.

lot of player get mad because they spend 100's every month and still don't get what they want... this is because L2 is a giant 'Gatcha' machine a Casino... everything is based off of % rates for success. drops, enchants, loot crates etc

 

If you indeed are spending 375 a month i would suggest you cut that down to an amount you would literally be willing to burn at the end of every month. why? because when the server closes one day and NCsoft moves onto the next more profitable project when has all that money got you?
 

you probably could have bought that merc out right...

I understand what you are saying. The point that I was getting at, is their failure to correct errors caused by incompetence in a timely manner. $375 a month may be a lot for some or chunk change for others. It could be $1 or $500 a month, the point is they are not fulfilling their part. If you are paying for a benefit you expect said benefit. I for one have decided not to continue supporting the game any longer. Not because the game is flawed but for the incompetence and clear disrespect towards paying customers. This game has so much potential, but its management is severely lacking. 

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